[ixpmanager] Customer User Problems

[Kyle Spencer]

Update:

Issue #1 is still a problem and needs a fix.

Issue #2 seems to have resolved itself after a period of time. It's
strange that only the NOC fields did not immediately populate on page
reload, but billing fields did. Perhaps there's a caching issue
somewhere? Or maybe this issue was a fluke. If it recurs I will post a
specific bug report.



On Wed, Sep 13, 2017 at 5:02 PM, Kyle Spencer <kyle at stormzero.com> wrote:
> Update: I think I can resolve issue #4 myself using skins.
>
> On Wed, Sep 13, 2017 at 2:24 PM, Kyle Spencer <kyle at stormzero.com> wrote:
>> Note that issue #1 occurs even when using a Superuser account.
>>
>> On Wed, Sep 13, 2017 at 2:08 PM, Kyle Spencer <kyle at stormzero.com> wrote:
>>> I created a Customer Administrator, then used that account to create a
>>> Customer User with access to the portal (I love this self-management
>>> functionality). However, I've found a few problems:
>>>
>>> 1) Clicking "view" on any row in the "Member Details" screen throws an
>>> unexpected error (e.g.
>>> https://portal.uixp.co.ug/customer/detail/id/23). See attached log.
>>>
>>> 2) Clicking the "My Details" tab shows blank fields for NOC regardless
>>> of whether or not this data in the system. The billing fields on the
>>> same screen, however, get properly populated. This is confusing as
>>> users may attempt to re-enter the NOC data.
>>>
>>> 3) The NOC e-mail address entered in the "My Details" tab does not
>>> show anywhere in the Customer User interfaces (that I can see) though
>>> the NOC phone number gets displayed on the "Member Details" screen.
>>> Perhaps this data is meant to be available in the detailed "view"
>>> referenced in issue #1?
>>>
>>> 4) The visual interface is a little confusing. "Prefixes," "Peering
>>> Manager," and "Statistics" menu items are all displayed as tabs, but
>>> clicking on them takes you away from the tabbed interface. This is not
>>> a major problem, but can cause users to get lost.
>>>
>>> Regards,
>>> Kyle Spencer
>>>
>>> --
>>> Cell/WhatsApp/Signal: +256790884905
>>
>>
>>
>> --
>> Cell/WhatsApp/Signal: +256790884905
>
>
>
> --
> Cell/WhatsApp/Signal: +256790884905



-- 
Cell/WhatsApp/Signal: +256790884905