[ixpmanager] Customer User Problems

[Kyle Spencer]

Too late. I've already done tons of skinning. It was a nightmare ;)

On Wed, Sep 13, 2017 at 11:35 PM, Barry O'Donovan
<barry.odonovan at inex.ie> wrote:
> Hi Kyle,
>
>> 1) Clicking "view" on any row in the "Member Details" screen throws an
>> unexpected error (e.g.
>> https://portal.uixp.co.ug/customer/detail/id/23). See attached log.
>
> So... ghod. This relates to a legacy issue we just haven't managed to
> whitewash away just yet.
>
> Can you manually add a 'Network Info' entry as per:
>
> https://github.com/inex/IXP-Manager/wiki/Installation-08-Setting-Up-Your-IXP#network-info
>
> That should sort you.
>
>> 2) Clicking the "My Details" tab shows blank fields for NOC regardless
>> of whether or not this data in the system. The billing fields on the
>> same screen, however, get properly populated. This is confusing as
>> users may attempt to re-enter the NOC data.
>
> You've since said this rectified itself. If you see it again, open an
> issue as you suggested.
>
>> 3) The NOC e-mail address entered in the "My Details" tab does not
>> show anywhere in the Customer User interfaces (that I can see) though
>> the NOC phone number gets displayed on the "Member Details" screen.
>> Perhaps this data is meant to be available in the detailed "view"
>> referenced in issue #1?
>
> Yes, it should be there.
>
>> 4) The visual interface is a little confusing. "Prefixes," "Peering
>> Manager," and "Statistics" menu items are all displayed as tabs, but
>> clicking on them takes you away from the tabbed interface. This is not
>> a major problem, but can cause users to get lost.
>
> Yeah. This is mostly technical debt from adding new features and not
> really having a 'proper' design / UX / UI to add them into.
>
> I'd avoid skinning if you can.
>
> Redesigning the customer view is bubbling close to the top of Yann's
> list probably Q4 2017 / Q1 2018.
>
>  - Barry
>
>
>
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