[ixpmanager] No graph output

Nick Hilliard nick at inex.ie
Mon Oct 22 21:41:57 IST 2018


Hi Hachin,

Can you upgrade to v4.8.0?  There is a bug in 4.7.0 which stops some 
types of member ports being upgraded in certain circumstances.

There are upgrade instructions here:

https://docs.ixpmanager.org/install/upgrading/

Nick
> Hachin-Arafat MOHAMED <mailto:arafat at djiboutidatacenter.com>
> 9 October 2018 at 17:42
> Hi Nick,
>
> Thanks for your help.
> Actually there is no user mrtg, the directory /srv/mrtg is owned by 
> root user.
> All customers are up / connected and setup as Peering type.
>
>
>
> Regards,
>
> Hachin-Arafat MOHAMED.
>
>
>
>
>
>
>
>
>
> Nick Hilliard <mailto:nick at inex.ie>
> 4 October 2018 at 15:56
> ok, curious.  Can you check that the file ownership of everything in 
> the /srv/mrtg directory is correct?  All the files should be owned by 
> username mrtg:
>
> # chown -R mrtg:mrtg /srv/mrtg
>
> After this, can you check that the ports that these customers are 
> connected up to are set up as type: Peering?
>
> Nick
>
>
> Hachin-Arafat MOHAMED <mailto:arafat at djiboutidatacenter.com>
> 4 October 2018 at 11:04
> Hi Nick,
>
> Firstly, I express my deep and sincere condolences to you, Barry 
> Rhodes' family, the entire INEX team and IXP manager community. RIP Barry.
>
> If i come back to the challenge i have to show the graph for my last 2 
> members.
>
> Please see below, the GRAPHER config in .env file
>
> #######################################################################################
> ### Graphing - see 
> https://ixp-manager.readthedocs.org/en/latest/features/grapher.html
> GRAPHER_BACKENDS="mrtg"
>
> GRAPHER_BACKEND_MRTG_WORKDIR="/srv/mrtg"
> GRAPHER_BACKEND_MRTG_LOGDIR="/srv/mrtg"
> GRAPHER_BACKEND_SFLOW_ROOT="http://sflow.example.com/sflow"
> GRAPHER_CACHE_ENABLED=true
>
>
> Indeed I see some files generated in this directory 
> "/srv/mrtg/members/"  for the other members but I can not see for the 
> last 2 members, in total I have 9 members.
>
> root at portal:~# cd /srv/mrtg/members/
> 2/ 3/ 4/ 5/ 6/ 7/ 8/
>
>
> After reviewing my config, I do not see what i missed for the last 2 
> members, strange.
>
> Regards,
>
>
>
> Nick Hilliard <mailto:nick at inex.ie>
> 2 October 2018 at 21:09
> Hi,
>
> Sorry for the delay replying to your questions about IXP Manager.  
> It's been a difficult time for INEX over the last couple of weeks 
> (https://www.inex.ie/).
>
> The first thing is to make sure that the GRAPHER_* options are set 
> correctly in the .env configuration file.  Can you let us know how 
> these are configured?
>
> The next step is to ensure that the configuration file is generated 
> with the correct contents and that the mrtg daemon is running.  Can 
> you check this on your system?
>
> If mrtg is correctly, you should see .log files being generated in 
> whatever directory you specified with the GRAPHER_BACKEND_MRTG_WORKDIR 
> variable in .env.  If there are files there, but you can't see them, 
> then this is a relatively straightforward front-end / back-end 
> misconfiguraton.
>
> There's more information about configuration and troubleshooting here:
>
> https://docs.ixpmanager.org/grapher/mrtg/
>
> Nick
>
> Hachin-Arafat MOHAMED <mailto:arafat at djiboutidatacenter.com>
> 27 September 2018 at 13:49
> Hi All,
>
> Hope you are doing well.
>
> I am Hachin-Arafat from Djibouti Data Center, we run the Djibouti IXP 
> called DjIX and use IXP manager v 4.7 since beginning of the year with 
> the help of Kyle Spencer.
>
> IXP manager is awesome and fantastic tool for IXPs, great job for INEX 
> team, congrats !
>
> Actually our IXP manager works well in global.
>
> Couple weeks ago we have added new peer AS327821 « Djibouti Data 
> Center operation LAN » on IXP manager, BGP is established but no graph 
> output.
>
> Last week also, we've added new peer AS5713 « TelkomSA » with 2G in 
> LAG, still same no graph output. Graph output for other peers works well.
>
> Please see attachement screenshots.
>
> I will appreciate your help on this matter.  Please do not hesitate to 
> ask complementary information if needed.
>
>
>
>
> Regards,
>
>     *Hachin-Arafat MOHAMED */ Data Center Manager
>     Djibouti Data Center SARL
>     Haramous 3G Building, Boulaos Street,
>     Djibouti City, Republic of Djibouti
>     DJIBOUTI_logo_M
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>
>     : +25377057833
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>
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>
>     : arafat at djiboutidatacenter.com
>     <mailto:dk at djiboutidatacenter.com>:www.djiboutidatacenter.com
>     <http://www.djiboutidatacenter.com/>
>
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