[ixpmanager] Zendesk Integration

[Mike Hammett]

I did see that, but didn't know how far along the work was. I figured if there was public documentation on it, there was some degree of something usable. Moving on... 




----- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 

----- Original Message -----

From: "Barry O'Donovan" <barry.odonovan at inex.ie> 
To: "INEX IXP Manager Users Mailing List" <ixpmanager at inex.ie>, "Mike Hammett" <ixp-manager at ics-il.net> 
Sent: Sunday, January 20, 2019 4:49:15 AM 
Subject: Re: [ixpmanager] Zendesk Integration 

[forgot to reply all] 

Hey Mike, 

you may have missed the big bold writing on the top of that page: 

** WORK IN PROGRESS - DEVELOPMENT NOTES ** 

This is not something INEX or anyone uses in production and nor is it a 
feature that is code-complete. 

Sorry, but nothing to see / use here (yet), 

- Barry 

Mike Hammett wrote on 19/01/2019 23:08: 
> From the documentation, "You can now test that your settings are 
> correct with:*FIXME*" 
> 
> Any suggestions on what I can do to test it? :-p 
> 
> 
> 
> ----- 
> Mike Hammett 
> Intelligent Computing Solutions <http://www.ics-il.com/> 
> <https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL> 
> Midwest Internet Exchange <http://www.midwest-ix.com/> 
> <https://www.facebook.com/mdwestix><https://www.linkedin.com/company/midwest-internet-exchange><https://twitter.com/mdwestix> 
> The Brothers WISP <http://www.thebrotherswisp.com/> 
> <https://www.facebook.com/thebrotherswisp><https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> 
> ------------------------------------------------------------------------ 
> *From: *"Nick Hilliard" <nick at foobar.org> 
> *To: *"INEX IXP Manager Mailing List" <ixpmanager at inex.ie> 
> *Sent: *Monday, April 10, 2017 4:53:42 AM 
> *Subject: *Re: [ixpmanager] Zendesk Integration 
> 
> Mike Hammett wrote: 
> > If one has multiple IXPs, should we have multiple Zendesk accounts or 
> > can Zendesk handle the separate systems? 
> 
> erm, ask zendesk? :-D 
> 
> Nick 
> 
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-- 

Kind regards, 
Barry O'Donovan 
INEX Operations 

https://www.inex.ie/support/ 
+353 1 531 3339 



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