[ixpmanager] IXP Manager Error [.php]

Ikusan Charles Abimbola c.ikusan at ixp.net.ng
Sun Apr 12 11:38:45 IST 2020 

Dear Barry,

You are very right. There is no way php5 version can work with php73 
environment. I believe php73-mbstring did the magic.

Thanks for opening my mind to see this correlation.

Happy Easter :) :-)

Charles.

------ Original Message ------
From: "Barry O'Donovan" <barry.odonovan at inex.ie>
To: "Ikusan Charles" <c.ikusan at ixp.net.ng>
Cc: ixpmanager at inex.ie
Sent: 12-Apr-20 10:15:58 AM
Subject: Re: [ixpmanager] IXP Manager Error [.php]

>Hi Charles.
>
>The installation of the php5 version of memcache in a php73 environment is not correct. The can exist side by side but one would not be used by the other. Maybe it was the addition of php73-mbstring that fixed your issue?
>
>Just for the benefit of anyone searching the archives in the future, the
>manual installation instructions contain the following note:
>
>>In fact we provide a complete installation script for this - see the
>>automated installation page for details. If you have any issues with
>>the manual installation, the automated script should be your first
>>reference to compare what you are doing to what we recommend.
>
>Which is to say that if you choose the manual installation route, then the installation script at:
>
>https://github.com/inex/IXP-Manager/blob/master/tools/installers/ubuntu-lts-1804-ixp-manager-v5.sh
>
>is a wonderful resource for comparing how you're installing IXP Manager versus what the script we provide does. Sometimes stepping through the script will help solve you issues.
>
>Thanks,
>  - Barry
>
>
>Ikusan Charles wrote on 11/04/2020 22:09:
>>Dear Barry,
>>
>>
>>Thanks for your response.
>>
>>
>>Surely, I will be glad to share with the community how I got it
>>sorted.
>>
>>
>>I found out that my php.* seems to be having issues.
>>
>>
>>Steps:
>>
>>
>>I ran "dpkg-reconfigure php7.3-mysql" to reconfigure the package, it
>>was successfully installed but no effect.
>>
>>
>>I also ran "php -m" to see the lists available.
>>
>>
>>Lastly, I noticed that some packages are not fully installed, I
>>checked IXP Manager to reconfigure all the packages required to
>>install ixpmanager with dpkg-reconfigure.
>>
>>
>>/dpkg-reconfigure apache2 php7.3 php7.3-intl php-rrd php7.3-cgi
>>php7.3 /
>>
>>/-cli php7.3-snmp php7.3-curl php-memcached libapache2-mod-php7.3 mysql-server m /
>>
>>/ysql-client php7.3-mysql memcached snmp php7.3-mbstring php7.3-xml php7.3-gd php /
>>
>>/7.3-bcmath php-gettext bgpq3 php-memcache unzip php7.3-zip git
>>php-yaml php-ds l /
>>
>>/ibconfig-general-perl libnetaddr-ip-perl mrtg libconfig-general-perl
>>  libnetaddr /
>>
>>/-ip-perl rrdtool librrds-perl curl/
>>
>>
>>I noticed some packages were not installing like *php7.3-cli
>>php7.3-cgi. *I uninstalled and installed the php* anew.
>>
>>
>>memcached is also seen to be missing whenever I tried to generate a graph. I installed memcached with
>>
>>
>>*apt-get install php5-memcache*
>>
>>*apt install php7.3-mbstring*
>>
>>*service apache2 restart*
>>
>>
>>Immediately I installed this, tada! ixpmanager webpage re-opened and
>>  works perfectly.
>>
>>
>>
>>*Ikusan Charles* <https://spikenow.com/r/a/?ref=spike-organic-signature&_ts=gmhs7>
>>gmhs7
>>
>>Warm Regards,
>>
>>Ikusan Charles A.
>>
>>Network Engineer / Monitoring | Internet eXchange Point of Nigeria
>>IXPN
>>
>>Office: 8th Floor, NCR Building, 6 Broad Street, Marina, Lagos.
>>
>>Phone:+234 (0)700 CALL-IXPN, +234 (0)8035606131, +234 (0)8093878116
>>
>>www.ixp.net.ng   |noc at ixp.net.ng  |www.twitter.com/IXPN_NG
>>|www.facebook.com/IXPNigeria
>>
>>
>>
>>On April 11, 2020 at 14:47 GMT, Barry O Donovan
>><barry.odonovan at inex.ie <mailto:barry.odonovan at inex.ie>> wrote:
>>
>>
>>Hi Charles,
>>
>>glad you got it sorted.
>>
>>Is there anything worth sharing on your resolution that would benefit
>>a future user with a similar issue searching the archives?
>>
>>Thanks, - Barry
>>
>>
>>Ikusan Charles wrote on 10/04/2020 22:04:
>>>Hello Barry,
>>>
>>>I was able to resolve the issue by working around it.
>>>
>>>Thanks for your support.
>>>
>>>Br,
>>>
>>>Charles.
>>>
>>>*Ikusan Charles* <https://spikenow.com/r/a/?ref=spike-organic-signature&_ts=gkmvp>
>>gkmvp <https://spikenow.com/r/a/?ref=spike-organic-signature&_ts=gkmvp%3E%09gkmvp>
>>
>>
>>
>>>Warm Regards,
>>>
>>>Ikusan Charles A.
>>>
>>>Network Engineer / Monitoring | Internet eXchange Point of
>>Nigeria IXPN
>>>
>>>Office: 8th Floor, NCR Building, 6 Broad Street, Marina, Lagos.
>>>
>>>Phone:+234 (0)700 CALL-IXPN, +234 (0)8035606131, +234
>>>(0)8093878116
>>>
>>>www.ixp.net.ng <http://www.ixp.net.ng> |noc at ixp.net.ng
>><mailto:noc at ixp.net.ng> |www.twitter.com/IXPN_NG |www.facebook.com/IXPNigeria
>>>
>>>
>>>
>>>On April 10, 2020 at 13:44 GMT, Ikusan Charles
>><c.ikusan at ixp.net.ng <mailto:c.ikusan at ixp.net.ng>
>>><mailto:c.ikusan at ixp.net.ng <mailto:c.ikusan at ixp.net.ng>>> wrote:
>>>
>>>
>>>
>>https://pastebin.ibn.ie/?95c3cd5dcda8ce1b#DeJ1tGu3prreCNYovbJ5QUcNRgVXzrTgHEsjgU9qfVUP
>>
>>
>>
>>>
>>>*Ikusan Charles* <https://spikenow.com/r/a/?ref=spike-organic-signature&_ts=gk2k0>
>>gk2k0 <https://spikenow.com/r/a/?ref=spike-organic-signature&_ts=gk2k0%3E%09gk2k0>
>>
>>
>>
>>>Warm Regards,
>>>
>>>Ikusan Charles A.
>>>
>>>Network Engineer / Monitoring | Internet eXchange Point of
>>Nigeria IXPN
>>>
>>>Office: 8th Floor, NCR Building, 6 Broad Street, Marina, Lagos.
>>>
>>>Phone:+234 (0)700 CALL-IXPN, +234 (0)8035606131, +234
>>>(0)8093878116
>>>
>>>www.ixp.net.ng <http://www.ixp.net.ng> |noc at ixp.net.ng
>><mailto:noc at ixp.net.ng> |www.twitter.com/IXPN_NG |www.facebook.com/IXPNigeria
>>>
>>>
>>>
>>>On April 10, 2020 at 13:39 GMT, Barry O Donovan <barry.odonovan at inex.ie <mailto:barry.odonovan at inex.ie>
>><mailto:barry.odonovan at inex.ie <mailto:barry.odonovan at inex.ie>>>
>>wrote:
>>>
>>>
>>>Can you share the errors and traces from storage/logs/laravel.log
>>>on https://pastebin.ibn.ie/ ?
>>>
>>>- Barry
>>>
>>>
>>>Ikusan Charles Abimbola wrote on 10/04/2020 14:01:
>>>>Hi Nick,
>>>>
>>>>I have done it but same error.
>>>>
>>>>*/ixpnmanager:/srv/ixpmanager# dpkg --get-selections | grep
>>>-i php/*
>>>>libapache2-mod-php7.3                           install php-cgi
>>>>install php-cli-prompt                                  install php-common                                      install php-composer-ca-bundle                          install php-composer-semver                             install php-composer-spdx-licenses                      install php-ds
>>>>install php-gettext                                     install php-igbinary                                    install php-json-schema                                 install php-mbstring                                    install php-memcache                                    install php-memcached                                   install php-msgpack                                     install php-pear
>>>>install php-php-gettext                                 install php-psr-log                                     install php-rrd
>>>>install php-symfony-console                             install php-symfony-debug                               install php-symfony-filesystem                          install php-symfony-finder                              install php-symfony-polyfill-mbstring                   install php-symfony-process                             install php-xml
>>>>install php-yaml                                        install php7.3                                          install php7.3-bcmath                                   install php7.3-cgi                                      install php7.3-cli                                      install php7.3-common                                   install php7.3-curl                                     install php7.3-gd
>>>>install php7.3-intl                                     install php7.3-json                                     install php7.3-mbstring                                 install *_php7.3-mysql                                    install_*
>>>>
>>>>
>>>>root at ixpnmanager <mailto:root at ixpnmanager>
>><mailto:root at ixpnmanager <mailto:root at ixpnmanager>>:/srv/ixpmanager#
>>>apt install php7.3-mysql
>>>>Reading package lists... Done Building dependency tree Reading
>>>>state information... Done php7.3-mysql is already the newest
>>>>version (7.3.16-1+ubuntu18.04.1+deb.sury.org+1). 0 upgraded, 0
>>>>newly installed, 0 to remove and 0 not upgraded.
>>>>
>>>>
>>>>------ Original Message ------ From: "Nick Hilliard (INEX)"
>>>><nick at inex.ie <mailto:nick at inex.ie>
>>><mailto:nick at inex.ie <mailto:nick at inex.ie>> <mailto:nick at inex.ie
>><mailto:nick at inex.ie> <mailto:nick at inex.ie <mailto:nick at inex.ie>>>>
>>>>To: "Ikusan Charles Abimbola" <c.ikusan at ixp.net.ng
>><mailto:c.ikusan at ixp.net.ng>
>>><mailto:c.ikusan at ixp.net.ng <mailto:c.ikusan at ixp.net.ng>>
>>>><mailto:c.ikusan at ixp.net.ng <mailto:c.ikusan at ixp.net.ng>
>><mailto:c.ikusan at ixp.net.ng <mailto:c.ikusan at ixp.net.ng>>>>;
>>>"INEX IXP Manager Users Mailing List"
>>>><ixpmanager at inex.ie <mailto:ixpmanager at inex.ie>
>><mailto:ixpmanager at inex.ie <mailto:ixpmanager at inex.ie>>
>>><mailto:ixpmanager at inex.ie <mailto:ixpmanager at inex.ie>
>><mailto:ixpmanager at inex.ie <mailto:ixpmanager at inex.ie>>>>
>>>>Sent: 10-Apr-20 1:01:56 PM Subject: Re: [ixpmanager] IXP Manager
>>>>Error [.php]
>>>>
>>>>>Hi Charles,
>>>>>
>>>>>looks like there's a problem with your PHP installation: PDOconnection.php "could not find driver" means that the
>>>mysql package
>>>>>is not installed properly.
>>>>>
>>>>>Can you make sure that you have the php-mysql package
>>>installed using
>>>>>the "dpkg -l" command?  It should return something like the
>>>following:
>>>>>
>>>>>>ixpmanager:/home/nick# dpkg -l | grep 'php.*mysql' ii
>>>>>>php7.3-mysql 7.3.5-1+ubuntu18.04.1+deb.sury.org+1
>>>amd64 MySQL
>>>>>>module for PHP ixpmanager:/home/nick#
>>>>>
>>>>>Nick
>>>>>>Ikusan Charles Abimbola <mailto:c.ikusan at ixp.net.ng
>><mailto:c.ikusan at ixp.net.ng>
>>><mailto:c.ikusan at ixp.net.ng <mailto:c.ikusan at ixp.net.ng>>>
>>>>>>10 April 2020 at 10:35 Dear Support,
>>>>>>
>>>>>>I have successfully installed ixp manager and added members
>>>from one
>>>>>>of our locations with their graphs generated via MRTG.
>>>>>>
>>>>>>Recently, I experienced this error as I wanted to add more
>>>members.
>>>>>>
>>>>>>
>>>>>>I need your assistance to resolve it.
>>>>>>
>>>>>>Thanks,
>>>>>>
>>>>>>Charles.
>>>>>>
>>>>>>
>>>>>>_______________________________________________ INEX IXP
>>>>>>Manager mailing list ixpmanager at inex.ie
>>>>>><mailto:ixpmanager at inex.ie>
>><mailto:ixpmanager at inex.ie <mailto:ixpmanager at inex.ie>>
>>>>>>Unsubscribe or change options here: https://www.inex.ie/mailman/listinfo/ixpmanager Ikusan
>>>>>>Charles <mailto:c.ikusan at ixp.net.ng
>><mailto:c.ikusan at ixp.net.ng>
>>><mailto:c.ikusan at ixp.net.ng <mailto:c.ikusan at ixp.net.ng>>>
>>>>>>5 April 2020 at 19:09 Hello Chris,
>>>>>>
>>>>>>It works like magic!
>>>>>>
>>>>>>Wow!! 😎👍
>>>>>>
>>>>>>*Ikusan Charles*
>>>>>>
>>><https://spikenow.com/r/a/?ref=spike-organic-signature&_ts=gb5h6>
>><https://spikenow.com/r/a/?ref=spike-organic-signature&_ts=gb5h6%3E> gb5h6
>>>
>><https://spikenow.com/r/a/?ref=spike-organic-signature&_ts=gb5h6%3E%09gb5h6>
>>
>>
><https://spikenow.com/r/a/?ref=spike-organic-signature&_ts=gb5h6%3E%09gb5h6%3E>
>>>>>>
>>>>>>Warm Regards,
>>>>>>
>>>>>>Ikusan Charles A.
>>>>>>
>>>>>>Network Engineer / Monitoring | Internet eXchange Point of
>>>Nigeria IXPN
>>>>>>
>>>>>>Office: 8th Floor, NCR Building, 6 Broad Street, Marina,
>>>>>>Lagos.
>>>>>>
>>>>>>Phone:+234 (0)700 CALL-IXPN, +234 (0)8035606131, +234
>>>(0)8093878116
>>>>>>
>>>>>>www.ixp.net.ng <http://www.ixp.net.ng>
>><http://www.ixp.net.ng> <http://www.ixp.net.ng%3E> | noc at ixp.net.ng <mailto:noc at ixp.net.ng>
>>><mailto:noc at ixp.net.ng <mailto:noc at ixp.net.ng>> |
>>www.twitter.com/IXPN_NG <http://www.twitter.com/IXPN_NG>
>>><http://www.twitter.com/IXPN_NG>
>><http://www.twitter.com/IXPN_NG%3E> |
>>>>>>www.facebook.com/IXPNigeria
>>>>>><http://www.facebook.com/IXPNigeria>
>>><http://www.facebook.com/IXPNigeria>
>><http://www.facebook.com/IXPNigeria%3E>
>>>>>>
>>>>>>
>>>>>>On April 5, 2020 at 17:58 GMT, Ikusan Charles
>>><c.ikusan at ixp.net.ng <mailto:c.ikusan at ixp.net.ng>
>><mailto:c.ikusan at ixp.net.ng <mailto:c.ikusan at ixp.net.ng>>
>>>>>><mailto:c.ikusan at ixp.net.ng <mailto:c.ikusan at ixp.net.ng>
>><mailto:c.ikusan at ixp.net.ng <mailto:c.ikusan at ixp.net.ng>>>>
>>>wrote:
>>>>>>
>>>>>>
>>>>>>_______________________________________________ INEX IXP
>>>>>>Manager mailing list ixpmanager at inex.ie
>>>>>><mailto:ixpmanager at inex.ie>
>><mailto:ixpmanager at inex.ie <mailto:ixpmanager at inex.ie>>
>>>>>>Unsubscribe or change options here: https://www.inex.ie/mailman/listinfo/ixpmanager Ikusan
>>>>>>Charles <mailto:c.ikusan at ixp.net.ng
>><mailto:c.ikusan at ixp.net.ng>
>>><mailto:c.ikusan at ixp.net.ng <mailto:c.ikusan at ixp.net.ng>>>
>>>>>>5 April 2020 at 18:58 Hello Chris,
>>>>>>
>>>>>>I will try it and get back to you.
>>>>>>
>>>>>>*Ikusan Charles*
>>>>>>
>>><https://spikenow.com/r/a/?ref=spike-organic-signature&_ts=gb4ym>
>><https://spikenow.com/r/a/?ref=spike-organic-signature&_ts=gb4ym%3E> gb4ym
>>>
>><https://spikenow.com/r/a/?ref=spike-organic-signature&_ts=gb4ym%3E%09gb4ym>
>>
>>
><https://spikenow.com/r/a/?ref=spike-organic-signature&_ts=gb4ym%3E%09gb4ym%3E>
>>>>>>
>>>>>>Warm Regards,
>>>>>>
>>>>>>Ikusan Charles A.
>>>>>>
>>>>>>Network Engineer / Monitoring | Internet eXchange Point of
>>>Nigeria IXPN
>>>>>>
>>>>>>Office: 8th Floor, NCR Building, 6 Broad Street, Marina,
>>>>>>Lagos.
>>>>>>
>>>>>>Phone:+234 (0)700 CALL-IXPN, +234 (0)8035606131, +234
>>>(0)8093878116
>>>>>>
>>>>>>www.ixp.net.ng <http://www.ixp.net.ng>
>><http://www.ixp.net.ng> <http://www.ixp.net.ng%3E> | noc at ixp.net.ng <mailto:noc at ixp.net.ng>
>>><mailto:noc at ixp.net.ng <mailto:noc at ixp.net.ng>> |
>>www.twitter.com/IXPN_NG <http://www.twitter.com/IXPN_NG>
>>><http://www.twitter.com/IXPN_NG>
>><http://www.twitter.com/IXPN_NG%3E> |
>>>>>>www.facebook.com/IXPNigeria
>>>>>><http://www.facebook.com/IXPNigeria>
>>><http://www.facebook.com/IXPNigeria>
>><http://www.facebook.com/IXPNigeria%3E>
>>>>>>
>>>>>>
>>>>>>On April 5, 2020 at 15:23 GMT, Chris Malayter
>>><mustang at terahertz.net <mailto:mustang at terahertz.net>
>><mailto:mustang at terahertz.net <mailto:mustang at terahertz.net>>
>>>>>><mailto:mustang at terahertz.net <mailto:mustang at terahertz.net>
>>><mailto:mustang at terahertz.net <mailto:mustang at terahertz.net>>>>
>>wrote:
>>>>>>
>>>>>>
>>>>>>_______________________________________________ INEX IXP
>>>>>>Manager mailing list ixpmanager at inex.ie
>>>>>><mailto:ixpmanager at inex.ie>
>><mailto:ixpmanager at inex.ie <mailto:ixpmanager at inex.ie>>
>>>>>>Unsubscribe or change options here: https://www.inex.ie/mailman/listinfo/ixpmanager Chris
>>>>>>Malayter <mailto:mustang at terahertz.net
>><mailto:mustang at terahertz.net>
>>><mailto:mustang at terahertz.net <mailto:mustang at terahertz.net>>>
>>>>>>5 April 2020 at 16:22 Turn off ipv6 when you’re trying to get
>>>>>>that php repository.
>>>>>>
>>>>>>_______________________________________________ INEX IXP
>>>>>>Manager mailing list ixpmanager at inex.ie
>>>>>><mailto:ixpmanager at inex.ie>
>><mailto:ixpmanager at inex.ie <mailto:ixpmanager at inex.ie>>
>>>>>>Unsubscribe or change options here: https://www.inex.ie/mailman/listinfo/ixpmanager
>>>>>>
>>>>>>Nishal Goburdhan <mailto:nishal at controlfreak.co.za
>><mailto:nishal at controlfreak.co.za>
>>><mailto:nishal at controlfreak.co.za
>><mailto:nishal at controlfreak.co.za>>>
>>>>>>5 April 2020 at 12:03 On 5 Apr 2020, at 12:37, Ikusan Charles
>>>>>>wrote:
>>>>>>
>>>>>>
>>>>>>if you scroll down, and read the notes in the PPA (https://launchpad.net/~ondrej/+archive/ubuntu/php),
>><https://launchpad.net/%7Eondrej/+archive/ubuntu/php%29,>
>>><https://launchpad.net/%7Eondrej/+archive/ubuntu/php%29,>
>><https://launchpad.net/%7Eondrej/+archive/ubuntu/php%29,%3E> the
>>>solution is
>>>>>>presented:
>>>>>>
>>>>>>WARNING: add-apt-repository is broken with non-UTF-8
>>>locales, see
>>>>>>https://github.com/oerdnj/deb.sury.org/issues/56 for
>>>workaround:
>>>>>>
>>>>>>
>>>>>>-n. _______________________________________________ INEX IXP
>>>>>>Manager mailing list ixpmanager at inex.ie
>>>>>><mailto:ixpmanager at inex.ie>
>><mailto:ixpmanager at inex.ie <mailto:ixpmanager at inex.ie>>
>>>>>>Unsubscribe or change options here: https://www.inex.ie/mailman/listinfo/ixpmanager
>>>>>
>>>>
>>>>
>>>>_______________________________________________ INEX IXP Manager
>>>>mailing list ixpmanager at inex.ie <mailto:ixpmanager at inex.ie>
>><mailto:ixpmanager at inex.ie <mailto:ixpmanager at inex.ie>>
>>>>Unsubscribe or change options here:
>>>https://www.inex.ie/mailman/listinfo/ixpmanager
>>>>
>>>
>>>
>>>--
>>>
>>>Kind regards, Barry O'Donovan INEX Operations
>>>
>>>https://www.inex.ie/support/ +353 1 531 3339
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>_______________________________________________ INEX IXP Manager
>>>mailing list ixpmanager at inex.ie <mailto:ixpmanager at inex.ie> Unsubscribe or change options here:
>>https://www.inex.ie/mailman/listinfo/ixpmanager
>>>
>>
>>
>>--
>>
>>Kind regards, Barry O'Donovan INEX Operations
>>
>>https://www.inex.ie/support/ +353 1 531 3339
>>
>>
>>
>>
>
>
>--
>Kind regards,
>Barry O'Donovan
>INEX Operations
>
>https://www.inex.ie/support/
>+353 1 531 3339
>
>

More information about the ixpmanager mailing list