[ixpmanager] Fwd: Looking Glass Server Error :: content is not defined.

[Jose Gonzalez]

Dear support,

Hi Nick, sorry for not answering before, but I followed your
recommendation. I just modified the /etc/hosts to match the url and the IP
address, also certified the lighttpd are running , but still doesn't work.
I just note from the live RS status the following error:
[image: image.png]
but when I just run ./artisan up from /srv/birdseye-v1.2.2/ i did not
receive the error message and I was able to see the version but it goes
down 2 min later.
I already installed a new RS server from scratch (rs4), I will let you know
the results, but I will appreciate any suggestion.

---------- Forwarded message ---------
De: Jose Gonzalez <josegonzalez at pitperu.net>
Date: lun., 19 de oct. de 2020 a la(s) 12:37
Subject: Re: [ixpmanager] Looking Glass Server Error :: content is not
defined.
To: Nick Hilliard <nick at foobar.org>


Hi Nick, sorry for not answering before, but I followed your
recommendation. I just modified the /etc/hosts to match the url and the IP
address, also certified the lighttpd are running , but still doesn't work.
I just note from the live RS status the following error:
[image: image.png]
but when I just run ./artisan up from /srv/birdseye-v1.2.2/ i did not
receive the error message and I was able to see the version but it goes
down 2 min later.
I already installed a new RS server from scratch (rs4), I will let you know
the results, but I will appreciate any suggestion.


El mié., 14 de oct. de 2020 a la(s) 05:57, Nick Hilliard (nick at foobar.org)
escribió:

> Jose Gonzalez wrote on 13/10/2020 16:16:
> > Dear support,
> >
> > I sent you this report, because I was unable to get information from the
> > looking glass functionality. This is what I have done so far:
> > - Installed the birdv2 server according to
> > https://bird.network.cz/?get_doc&v=20&f=bird-1.html#ss1.2
> > - Installed birseyev1.2.2 according to https://github.com/inex/birdseye
> > After that, when we select the looking glass option from the ixpmanager,
> > always shown the error message 500 | Server Error :: content is not
> defined.
> > I collected all the info required by the debugging item, but everything
> > responded as the document said.
> > Hopefully you can help me with this issue.
>
> Hi Jose,
>
> You should start out by checking the following things:
>
> 1. lighttpd should be running on all of the route servers
>
> 2. you should have DNS configured to point
> rs1-pit-ipv4-lan10.pitperu.net and rs2-pit-ipv4-lan10.pitperu.net to the
> management IP addresses of the route servers
>
> 3. You should get json output if you browse the RS web server at:
> http://rs1-pit-ipv4-lan10.pitperu.net/api
>
> 4. you should set the "API Endpoint" field in the Router section in IXP
> Manager to be "http://rs1-pit-ipv4-lan10.pitperu.net/api" and
> "http://rs2-pit-ipv4-lan10.pitperu.net/api"
>
> Nick
>
>
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