[ixpmanager] Fwd: Looking Glass Server Error :: content is not defined.

[Nick Hilliard (INEX)]

Hi Jose,

Sorry, I can't find the output from the curl command.  can you upload it 
again to pastebin.ibn.ie?

Nick

Jose Gonzalez wrote on 22/10/2020 20:01:
> Hi Nick, I already sent you the output. As I mentioned before, I'm 
> working with rs4-pit-ipv6-lan10.pitperu.net 
> <http://rs4-pit-ipv6-lan10.pitperu.net>, because is not in service 
> yet. let me know if you need anything else.
> Best regards
>
> El mié., 21 de oct. de 2020 a la(s) 10:40, Nick Hilliard (INEX) 
> (nick at inex.ie <mailto:nick at inex.ie>) escribió:
>
>     The diagnosis process here is the same as with Basil's email: the
>     aim is
>     to see if the route server http microserver is reachable.
>
>     Can you post the output of the following command to
>     https://pastebin.ibn.ie/ ?
>
>     bash$ curl -v http://rs1-amt-ipv4-lan10.pitperu.net/api/status
>
>     Nick
>
>     Jose Gonzalez wrote on 20/10/2020 21:48:
>     >
>     > Dear support,
>     >
>     > Hi Nick, sorry for not answering before, but I followed your
>     > recommendation. I just modified the /etc/hosts to match the url
>     and the
>     > IP address, also certified the lighttpd are running , but still
>     doesn't
>     > work.
>     > I just note from the live RS status the following error:
>     > image.png
>     > but when I just run ./artisan up from /srv/birdseye-v1.2.2/ i
>     did not
>     > receive the error message and I was able to see the version but
>     it goes
>     > down 2 min later.
>     > I already installed a new RS server from scratch (rs4), I will
>     let you
>     > know the results, but I will appreciate any suggestion.
>     >
>     > ---------- Forwarded message ---------
>     > De: *Jose Gonzalez* <josegonzalez at pitperu.net
>     <mailto:josegonzalez at pitperu.net>
>     > <mailto:josegonzalez at pitperu.net <mailto:josegonzalez at pitperu.net>>>
>     > Date: lun., 19 de oct. de 2020 a la(s) 12:37
>     > Subject: Re: [ixpmanager] Looking Glass Server Error :: content
>     is not
>     > defined.
>     > To: Nick Hilliard <nick at foobar.org <mailto:nick at foobar.org>
>     <mailto:nick at foobar.org <mailto:nick at foobar.org>>>
>     >
>     >
>     > Hi Nick, sorry for not answering before, but I followed your
>     > recommendation. I just modified the /etc/hosts to match the url
>     and the
>     > IP address, also certified the lighttpd are running , but still
>     doesn't
>     > work.
>     > I just note from the live RS status the following error:
>     > image.png
>     > but when I just run ./artisan up from /srv/birdseye-v1.2.2/ i
>     did not
>     > receive the error message and I was able to see the version but
>     it goes
>     > down 2 min later.
>     > I already installed a new RS server from scratch (rs4), I will
>     let you
>     > know the results, but I will appreciate any suggestion.
>     >
>     > El mié., 14 de oct. de 2020 a la(s) 05:57, Nick Hilliard
>     > (nick at foobar.org <mailto:nick at foobar.org>
>     <mailto:nick at foobar.org <mailto:nick at foobar.org>>) escribió:
>     >
>     >     Jose Gonzalez wrote on 13/10/2020 16:16:
>     >      > Dear support,
>     >      >
>     >      > I sent you this report, because I was unable to get
>     information
>     >     from the
>     >      > looking glass functionality. This is what I have done so far:
>     >      > - Installed the birdv2 server according to
>     >      > https://bird.network.cz/?get_doc&v=20&f=bird-1.html#ss1.2
>     >      > - Installed birseyev1.2.2 according to
>     > https://github.com/inex/birdseye
>     >      > After that, when we select the looking glass option from the
>     >     ixpmanager,
>     >      > always shown the error message 500 | Server Error ::
>     content is
>     >     not defined.
>     >      > I collected all the info required by the debugging item, but
>     >     everything
>     >      > responded as the document said.
>     >      > Hopefully you can help me with this issue.
>     >
>     >     Hi Jose,
>     >
>     >     You should start out by checking the following things:
>     >
>     >     1. lighttpd should be running on all of the route servers
>     >
>     >     2. you should have DNS configured to point
>     > rs1-pit-ipv4-lan10.pitperu.net
>     <http://rs1-pit-ipv4-lan10.pitperu.net>
>     >     <http://rs1-pit-ipv4-lan10.pitperu.net> and
>     > rs2-pit-ipv4-lan10.pitperu.net
>     <http://rs2-pit-ipv4-lan10.pitperu.net>
>     >     <http://rs2-pit-ipv4-lan10.pitperu.net> to the
>     >     management IP addresses of the route servers
>     >
>     >     3. You should get json output if you browse the RS web
>     server at:
>     > http://rs1-pit-ipv4-lan10.pitperu.net/api
>     >
>     >     4. you should set the "API Endpoint" field in the Router
>     section in IXP
>     >     Manager to be "http://rs1-pit-ipv4-lan10.pitperu.net/api" and
>     >     "http://rs2-pit-ipv4-lan10.pitperu.net/api"
>     >
>     >     Nick
>     >
>

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