[ixpmanager] Fwd: Looking Glass Server Error :: content is not defined.

Nick Hilliard (INEX) nick at inex.ie
Thu Oct 29 10:24:32 GMT 2020


Jose Gonzalez wrote on 28/10/2020 18:21:
> Hi Nick, I just sent you. I made some tests with rs2 and now is 
> working fine, I mean, if I get access to the route server, but still 
> have the same error from the ixpmanager. the url is reachable from the 
> ixp console but not from the gui.

Can you post the URL from pastebin.ibn.ie?

Nick

> image.png
> image.png
>
> El mar., 27 de oct. de 2020 a la(s) 08:35, Nick Hilliard (INEX) 
> (nick at inex.ie <mailto:nick at inex.ie>) escribió:
>
>     Hi Jose,
>
>     Sorry, I can't find the output from the curl command.  can you
>     upload it again to pastebin.ibn.ie <http://pastebin.ibn.ie>?
>
>     Nick
>
>     Jose Gonzalez wrote on 22/10/2020 20:01:
>>     Hi Nick, I already sent you the output. As I mentioned before,
>>     I'm working with rs4-pit-ipv6-lan10.pitperu.net
>>     <http://rs4-pit-ipv6-lan10.pitperu.net>, because is not in
>>     service yet. let me know if you need anything else.
>>     Best regards
>>
>>     El mié., 21 de oct. de 2020 a la(s) 10:40, Nick Hilliard (INEX)
>>     (nick at inex.ie <mailto:nick at inex.ie>) escribió:
>>
>>         The diagnosis process here is the same as with Basil's email:
>>         the aim is
>>         to see if the route server http microserver is reachable.
>>
>>         Can you post the output of the following command to
>>         https://pastebin.ibn.ie/ ?
>>
>>         bash$ curl -v http://rs1-amt-ipv4-lan10.pitperu.net/api/status
>>
>>         Nick
>>
>>         Jose Gonzalez wrote on 20/10/2020 21:48:
>>         >
>>         > Dear support,
>>         >
>>         > Hi Nick, sorry for not answering before, but I followed your
>>         > recommendation. I just modified the /etc/hosts to match the
>>         url and the
>>         > IP address, also certified the lighttpd are running , but
>>         still doesn't
>>         > work.
>>         > I just note from the live RS status the following error:
>>         > image.png
>>         > but when I just run ./artisan up from /srv/birdseye-v1.2.2/
>>         i did not
>>         > receive the error message and I was able to see the version
>>         but it goes
>>         > down 2 min later.
>>         > I already installed a new RS server from scratch (rs4), I
>>         will let you
>>         > know the results, but I will appreciate any suggestion.
>>         >
>>         > ---------- Forwarded message ---------
>>         > De: *Jose Gonzalez* <josegonzalez at pitperu.net
>>         <mailto:josegonzalez at pitperu.net>
>>         > <mailto:josegonzalez at pitperu.net
>>         <mailto:josegonzalez at pitperu.net>>>
>>         > Date: lun., 19 de oct. de 2020 a la(s) 12:37
>>         > Subject: Re: [ixpmanager] Looking Glass Server Error ::
>>         content is not
>>         > defined.
>>         > To: Nick Hilliard <nick at foobar.org <mailto:nick at foobar.org>
>>         <mailto:nick at foobar.org <mailto:nick at foobar.org>>>
>>         >
>>         >
>>         > Hi Nick, sorry for not answering before, but I followed your
>>         > recommendation. I just modified the /etc/hosts to match the
>>         url and the
>>         > IP address, also certified the lighttpd are running , but
>>         still doesn't
>>         > work.
>>         > I just note from the live RS status the following error:
>>         > image.png
>>         > but when I just run ./artisan up from /srv/birdseye-v1.2.2/
>>         i did not
>>         > receive the error message and I was able to see the version
>>         but it goes
>>         > down 2 min later.
>>         > I already installed a new RS server from scratch (rs4), I
>>         will let you
>>         > know the results, but I will appreciate any suggestion.
>>         >
>>         > El mié., 14 de oct. de 2020 a la(s) 05:57, Nick Hilliard
>>         > (nick at foobar.org <mailto:nick at foobar.org>
>>         <mailto:nick at foobar.org <mailto:nick at foobar.org>>) escribió:
>>         >
>>         >     Jose Gonzalez wrote on 13/10/2020 16:16:
>>         >      > Dear support,
>>         >      >
>>         >      > I sent you this report, because I was unable to get
>>         information
>>         >     from the
>>         >      > looking glass functionality. This is what I have
>>         done so far:
>>         >      > - Installed the birdv2 server according to
>>         >      >
>>         https://bird.network.cz/?get_doc&v=20&f=bird-1.html#ss1.2
>>         >      > - Installed birseyev1.2.2 according to
>>         > https://github.com/inex/birdseye
>>         >      > After that, when we select the looking glass option
>>         from the
>>         >     ixpmanager,
>>         >      > always shown the error message 500 | Server Error ::
>>         content is
>>         >     not defined.
>>         >      > I collected all the info required by the debugging
>>         item, but
>>         >     everything
>>         >      > responded as the document said.
>>         >      > Hopefully you can help me with this issue.
>>         >
>>         >     Hi Jose,
>>         >
>>         >     You should start out by checking the following things:
>>         >
>>         >     1. lighttpd should be running on all of the route servers
>>         >
>>         >     2. you should have DNS configured to point
>>         > rs1-pit-ipv4-lan10.pitperu.net
>>         <http://rs1-pit-ipv4-lan10.pitperu.net>
>>         >     <http://rs1-pit-ipv4-lan10.pitperu.net> and
>>         > rs2-pit-ipv4-lan10.pitperu.net
>>         <http://rs2-pit-ipv4-lan10.pitperu.net>
>>         >     <http://rs2-pit-ipv4-lan10.pitperu.net> to the
>>         >     management IP addresses of the route servers
>>         >
>>         >     3. You should get json output if you browse the RS web
>>         server at:
>>         > http://rs1-pit-ipv4-lan10.pitperu.net/api
>>         >
>>         >     4. you should set the "API Endpoint" field in the
>>         Router section in IXP
>>         >     Manager to be
>>         "http://rs1-pit-ipv4-lan10.pitperu.net/api" and
>>         >     "http://rs2-pit-ipv4-lan10.pitperu.net/api"
>>         >
>>         >     Nick
>>         >
>

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