[ixpmanager] Fwd: MRTG does not show Overall and infrastructure graph

[Nick Hilliard (INEX)]

Jose Gonzalez wrote on 15/04/2021 16:57:
> 
> Hi Nick, thanks for your answer. All switches are reachable, because we 
> have measurement for all members, so the MRTG is working fine. The main 
> issue is the Overall and Infra measurement, that I suppose is 
> consolidated for all member's. Am I right?.
> That's  why I am asking for support, if there is something missing with 
> the IXP. I can send you the screenshot for all members graph's ;
> I'm using rrd.

There are two potential problems here: 1. rrd files are not getting data 
and 2. ixp manager is not showing the data.

Can you make a copy of mrtg.cfg, then carefully remove all the SNMP 
community strings from that copy, and post the part of the config file 
up to and including "ixp001-bits"?  This is to confirm that mrtg is 
configured properly.

Nick

> best regards
> 
> El jue, 15 de abr. de 2021 a la(s) 07:57, Nick Hilliard (nick at foobar.org 
> <mailto:nick at foobar.org>) escribió:
> 
>     Hi Jose,
> 
>     there's nothing in the laravel.log pastebin url that you posted.
> 
>     You need to make sure that all the switches that you've defined are
>     reachable via SNMP, and that you've configured all the peering ports
>     as type: "Peering".
> 
>     Are you using rrd or mrtg .log?  If you're using RRD, check to make
>     sure that the .rrd files are being generated correctly and that they
>     contain data (rrdtool dump xxxxx.rrd).
> 
>     Nick
> 
>     Jose Gonzalez wrote on 14/04/2021 18:54:
>>     Dear support,
>>
>>     I sent this email, because we have an issue with the MRTG. The
>>     MRTG is running on the same server with the IXP, and the process
>>     is running well, you can see the graph from the different members
>>     and switch as well, but the ixpmanager does not show me the
>>     Overall and the infrastructure graph, it looks empty from the app.
>>     I already stop and start the MRTG service, Up and down the IXP,
>>     and restart the server with the same results. There is no error
>>     message for the MRTG and I'm pretty sure that is running fine. I
>>     send  you the information that is requested by the best way to
>>     ask. Thanks for your help.
>>     1.- .envsupport file
>>     2.- link for laravel log:
>>     https://pastebin.ibn.ie/?4f7f4e0ced1562df#CJFCH5rBambXEUKmDJhbkKRunV28vLXoXMJFpeTePx6A
>>     3.- Ubuntu version: Distributor ID: Ubuntu
>>     Description:    Ubuntu 18.04.3 LTS
>>     Release:        18.04
>>     Codename:       bionic
>>     4.- PHP version: PHP 7.4.11 (cli) (built: Oct 18 2020 19:39:25) (
>>     NTS )
>>     Copyright (c) The PHP Group
>>     Zend Engine v3.4.0, Copyright (c) Zend Technologies
>>         with Zend OPcache v7.4.11, Copyright (c), by Zend Technologies
>>
>>
>>
>>     _______________________________________________
>>     INEX IXP Manager mailing list
>>     ixpmanager at inex.ie <mailto:ixpmanager at inex.ie>
>>     Unsubscribe or change options here:https://www.inex.ie/mailman/listinfo/ixpmanager
>