[ixpmanager] 500 Undefined Array error

Tue Dec 6 16:38:42 GMT 2022

Hi Jay,

looks like an issue for the OSS_SNMP lib. Can you file a bug at:

https://github.com/opensolutions/OSS_SNMP

and can you include the fullsysDescr string please?

  - Barry

Jay Hanke via ixpmanager wrote on 06/12/2022 14:56:
> I did a little more digging. It looks like it might be an issue
> between the NCS and the OSS_SNMP module.
>
> We see successful queries for teh sysDescr and the sysObjectID and
> then an error in the Cisco module.
>
> [2022-12-06 14:49:21] production.ERROR: Undefined array key 1
> {"userId":1,"exception":"[object] (ErrorException(code: 0): Undefined
> array key 1 at /srv/ixpmanager/vendor/opensolutions/oss-snmp/src/OSS_SNMP/Platforms/vendor_cisco.php:100)
> [stacktrace]
> #0 /srv/ixpmanager/vendor/opensolutions/oss-snmp/src/OSS_SNMP/Platforms/vendor_cisco.php(100):
> Illuminate\\Foundation\\Bootstrap\\HandleExceptions->handleError()
> #1 /srv/ixpmanager/vendor/opensolutions/oss-snmp/src/OSS_SNMP/Platform.php(133):
> include('...')
> #2 /srv/ixpmanager/vendor/opensolutions/oss-snmp/src/OSS_SNMP/Platform.php(107):
> OSS_SNMP\\Platform->parse()
> #3 /srv/ixpmanager/vendor/opensolutions/oss-snmp/src/OSS_SNMP/SNMP.php(964):
> OSS_SNMP\\Platform->__construct()
> #4 /srv/ixpmanager/app/Models/Switcher.php(296): OSS_SNMP\\SNMP->getPlatform()
> #5 /srv/ixpmanager/app/Http/Controllers/Switches/SwitchPortController.php(539):
> IXP\\Models\\Switcher->snmpPoll()
> #6 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(54):
> IXP\\Http\\Controllers\\Switches\\SwitchPortController->listOpStatus()
> #7 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(45):
> Illuminate\\Routing\\Controller->callAction()
> #8 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Routing/Route.php(262):
> Illuminate\\Routing\\ControllerDispatcher->dispatch()
> #9 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Routing/Route.php(205):
> Illuminate\\Routing\\Route->runController()
> #10 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Routing/Router.php(721):
> Illuminate\\Routing\\Route->run()
> #11 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128):
> Illuminate\\Routing\\Router->Illuminate\\Routing\\{closure}()
> #12 /srv/ixpmanager/app/Utils/Http/Controllers/Frontend/EloquentController.php(188):
> Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
> #13 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149):
> IXP\\Utils\\Http\\Controllers\\Frontend\\EloquentController->IXP\\Utils\\Http\\Controllers\\Frontend\\{closure}()
> #14 /srv/ixpmanager/app/Http/Middleware/Google2FA.php(79):
> Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
> #15 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167):
> IXP\\Http\\Middleware\\Google2FA->handle()
> #16 /srv/ixpmanager/app/Http/Middleware/Eloquent2Frontend.php(72):
> Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
> #17 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167):
> IXP\\Http\\Middleware\\Eloquent2Frontend->handle()
> #18 /srv/ixpmanager/app/Http/Middleware/ControllerEnabled.php(94):
> Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
> #19 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167):
> IXP\\Http\\Middleware\\ControllerEnabled->handle()
> #20 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50):
> Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
> #21 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167):
> Illuminate\\Routing\\Middleware\\SubstituteBindings->handle()
> #22 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(78):
> Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
> #23 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167):
> Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle()
> #24 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49):
> Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
> #25 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167):
> Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle()
> #26 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(121):
> Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
> #27 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64):
> Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest()
> #28 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167):
> Illuminate\\Session\\Middleware\\StartSession->handle()
> #29 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37):
> Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
> #30 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167):
> Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle()
> #31 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(67):
> Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
> #32 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167):
> Illuminate\\Cookie\\Middleware\\EncryptCookies->handle()
> #33 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103):
> Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
> #34 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Routing/Router.php(723):
> Illuminate\\Pipeline\\Pipeline->then()
> #35 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Routing/Router.php(698):
> Illuminate\\Routing\\Router->runRouteWithinStack()
> #36 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Routing/Router.php(662):
> Illuminate\\Routing\\Router->runRoute()
> #37 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Routing/Router.php(651):
> Illuminate\\Routing\\Router->dispatchToRoute()
> #38 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(167):
> Illuminate\\Routing\\Router->dispatch()
> #39 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128):
> Illuminate\\Foundation\\Http\\Kernel->Illuminate\\Foundation\\Http\\{closure}()
> #40 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21):
> Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
> #41 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31):
> Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle()
> #42 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167):
> Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle()
> #43 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21):
> Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
> #44 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(40):
> Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle()
> #45 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167):
> Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle()
> #46 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27):
> Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
> #47 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167):
> Illuminate\\Foundation\\Http\\Middleware\\ValidatePostSize->handle()
> #48 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(86):
> Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
> #49 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167):
> Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle()
> #50 /srv/ixpmanager/vendor/fruitcake/laravel-cors/src/HandleCors.php(38):
> Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
> #51 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167):
> Fruitcake\\Cors\\HandleCors->handle()
> #52 /srv/ixpmanager/vendor/fideloper/proxy/src/TrustProxies.php(57):
> Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
> #53 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167):
> Fideloper\\Proxy\\TrustProxies->handle()
> #54 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103):
> Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
> #55 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(142):
> Illuminate\\Pipeline\\Pipeline->then()
> #56 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(111):
> Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter()
> #57 /srv/ixpmanager/public/index.php(89):
> Illuminate\\Foundation\\Http\\Kernel->handle()
> #58 {main}
> "}
>
> On Fri, Dec 2, 2022 at 8:00 AM Jay Hanke <jayhanke at southfront.io> wrote:
>> I'm working on adding a Cisco NCS switch to IXP manager.
>>
>> I added the switch without issue, when I went to view the port state
>> with access-op-status (or snmp-poll) I get a
>>
>> 500 Server Error :: Undefined array key 1
>>
>> I removed the switch and attempted to readd the switch with snmp and
>> it failed with the same error. I added the switch manually and then
>> went to view port state and had the same issue.
>>
>> I'm running IXP Manager V6.3.0
>>
>> Any suggestions?
>> --
>> Jay Hanke, President
>> South Front Networks
>> jayhanke at southfront.io
>> Phone  612-204-0000
>
>

-- 

Kind regards,
Barry O'Donovan
INEX

https://www.inex.ie/support/
+353 1 531 3339

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