<div dir="ltr"><div dir="ltr">Dear All,<div>It was know bug (<a href="https://github.com/inex/IXP-Manager/commit/e3b6e0fc07e159de4292f9e8902e80223ddb93b1#diff-b2abcedcd952d751a47d6277971065e2">https://github.com/inex/IXP-Manager/commit/e3b6e0fc07e159de4292f9e8902e80223ddb93b1#diff-b2abcedcd952d751a47d6277971065e2</a>) which was also fixed. Now my problem resolved.</div><div>Regards</div><div>Hirak</div></div><br><div class="gmail_quote"><div dir="ltr">On Tue, 16 Oct 2018 at 16:29, support team <<a href="mailto:ixp.help@gmail.com">ixp.help@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Dear Barry,<div>May I have your help on appended mail pls.</div><div>Regards,</div><div>Hirak </div></div><br><div class="gmail_quote"><div dir="ltr">On Sun, 14 Oct 2018 at 22:11, support team <<a href="mailto:ixp.help@gmail.com" target="_blank">ixp.help@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div dir="ltr">Dear All,<div>Further to appended mail, pls refer appended details </div><div>





<p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">1.grep -i grapher /srv/ixpmanager/.env</span></p>
<p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">### Graphing - see <a href="https://ixp-manager.readthedocs.org/en/latest/features/" target="_blank">https://ixp-manager.readthedocs.org/en/latest/features/</a></span><span class="m_6737882582787835433m_6918442213679615624gmail-s2" style="font-variant-ligatures:no-common-ligatures;color:rgb(195,55,32)"><b>grapher</b></span><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">.html</span></p>
<p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">#</span><span class="m_6737882582787835433m_6918442213679615624gmail-s2" style="font-variant-ligatures:no-common-ligatures;color:rgb(195,55,32)"><b>GRAPHER</b></span><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">_BACKENDS="dummy"</span></p>
<p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">#</span><span class="m_6737882582787835433m_6918442213679615624gmail-s2" style="font-variant-ligatures:no-common-ligatures;color:rgb(195,55,32)"><b>GRAPHER</b></span><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">_BACKEND_MRTG_WORKDIR="/tmp"</span></p>
<p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">#</span><span class="m_6737882582787835433m_6918442213679615624gmail-s2" style="font-variant-ligatures:no-common-ligatures;color:rgb(195,55,32)"><b>GRAPHER</b></span><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">_BACKEND_MRTG_LOGDIR="<a href="http://stats.example.com/mrtg" target="_blank">http://stats.example.com/mrtg</a>"</span></p>
<p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">#</span><span class="m_6737882582787835433m_6918442213679615624gmail-s2" style="font-variant-ligatures:no-common-ligatures;color:rgb(195,55,32)"><b>GRAPHER</b></span><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">_BACKEND_SFLOW_ROOT="<a href="http://sflow.example.com/sflow" target="_blank">http://sflow.example.com/sflow</a>"</span></p>
<p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">#</span><span class="m_6737882582787835433m_6918442213679615624gmail-s2" style="font-variant-ligatures:no-common-ligatures;color:rgb(195,55,32)"><b>GRAPHER</b></span><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">_CACHE_ENABLED=true</span></p>
<p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="m_6737882582787835433m_6918442213679615624gmail-s2" style="font-variant-ligatures:no-common-ligatures;color:rgb(195,55,32)"><b>GRAPHER</b></span><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">_BACKENDS="mrtg"</span></p>
<p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="m_6737882582787835433m_6918442213679615624gmail-s2" style="font-variant-ligatures:no-common-ligatures;color:rgb(195,55,32)"><b>GRAPHER</b></span><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">_BACKEND_MRTG_DBTYPE="log"</span></p>
<p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="m_6737882582787835433m_6918442213679615624gmail-s2" style="font-variant-ligatures:no-common-ligatures;color:rgb(195,55,32)"><b>GRAPHER</b></span><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">_BACKEND_MRTG_WORKDIR="/srv/mrtg"</span></p>
<p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="m_6737882582787835433m_6918442213679615624gmail-s2" style="font-variant-ligatures:no-common-ligatures;color:rgb(195,55,32)"><b>GRAPHER</b></span><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">_BACKEND_MRTG_LOGDIR="/srv/mrtg"</span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures"><br></span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font:11px Menlo;color:rgb(0,0,0);background-color:rgb(255,255,255)"><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures"><a href="http://2.ps" target="_blank">2.ps</a> axww | grep mrtg</span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font:11px Menlo;color:rgb(0,0,0);background-color:rgb(255,255,255)"><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures"><span class="m_6737882582787835433m_6918442213679615624gmail-Apple-converted-space"> </span>74668 ?<span class="m_6737882582787835433m_6918442213679615624gmail-Apple-converted-space">        </span>Ss <span class="m_6737882582787835433m_6918442213679615624gmail-Apple-converted-space">    </span>0:35 /usr/bin/perl -w /usr/bin/</span><span class="m_6737882582787835433m_6918442213679615624gmail-s2" style="font-variant-ligatures:no-common-ligatures;color:rgb(195,55,32)"><b>mrtg</b></span><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures"> /etc/</span><span class="m_6737882582787835433m_6918442213679615624gmail-s2" style="font-variant-ligatures:no-common-ligatures;color:rgb(195,55,32)"><b>mrtg</b></span><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">/</span><span class="m_6737882582787835433m_6918442213679615624gmail-s2" style="font-variant-ligatures:no-common-ligatures;color:rgb(195,55,32)"><b>mrtg</b></span><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">.cfg</span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">







</span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures"><span class="m_6737882582787835433m_6918442213679615624gmail-Apple-converted-space"> </span>85733 pts/0<span class="m_6737882582787835433m_6918442213679615624gmail-Apple-converted-space">    </span>S+ <span class="m_6737882582787835433m_6918442213679615624gmail-Apple-converted-space">    </span>0:00 grep --color=auto </span><span class="m_6737882582787835433m_6918442213679615624gmail-s2" style="font-variant-ligatures:no-common-ligatures;color:rgb(195,55,32)"><b>mrtg</b></span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="m_6737882582787835433m_6918442213679615624gmail-s2" style="font-variant-ligatures:no-common-ligatures;color:rgb(195,55,32)"><b><br></b></span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;line-height:normal"><span class="m_6737882582787835433m_6918442213679615624gmail-s2" style="color:rgb(195,55,32);font-family:Menlo;font-size:11px;font-variant-ligatures:no-common-ligatures"><b>3. Only one folder is inside of </b></span><font color="#c33720" face="Menlo"><span style="font-size:11px;font-variant-ligatures:no-common-ligatures"><b>/srv/mrtg/switches </b></span></font></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="m_6737882582787835433m_6918442213679615624gmail-s2" style="font-variant-ligatures:no-common-ligatures;color:rgb(195,55,32)"><b><br></b></span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="m_6737882582787835433m_6918442213679615624gmail-s2" style="font-variant-ligatures:no-common-ligatures;color:rgb(195,55,32)"><b>4.Files under /etc/mrtg</b></span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="m_6737882582787835433m_6918442213679615624gmail-s2" style="font-variant-ligatures:no-common-ligatures;color:rgb(195,55,32)"><b><br></b></span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="m_6737882582787835433m_6918442213679615624gmail-s2" style="font-variant-ligatures:no-common-ligatures;color:rgb(195,55,32)">





</span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">mrtg00.cfg<span class="m_6737882582787835433m_6918442213679615624gmail-Apple-converted-space">  </span>mrtg01.cfg.candidate<span class="m_6737882582787835433m_6918442213679615624gmail-Apple-converted-space">  </span>mrtg02.cfg.candidate<span class="m_6737882582787835433m_6918442213679615624gmail-Apple-converted-space">  </span>mrtg1.cfg<span class="m_6737882582787835433m_6918442213679615624gmail-Apple-converted-space">  </span>mrtg22.cfg<span class="m_6737882582787835433m_6918442213679615624gmail-Apple-converted-space">  </span>mrtg22.cfgexit<span class="m_6737882582787835433m_6918442213679615624gmail-Apple-converted-space">  </span>mrtg.cfg<span class="m_6737882582787835433m_6918442213679615624gmail-Apple-converted-space">  </span>mrtg.pid</span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="m_6737882582787835433m_6918442213679615624gmail-s1" style="font-variant-ligatures:no-common-ligatures">4. </span><span style="font-variant-ligatures:no-common-ligatures">I have used following command to generate or update configuration</span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">php /srv/ixpmanager/artisan grapher:generate-configuration -B mrtg -O /etc/mrtg/mrtg.cfg </span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">However second switch graph info is not being updated in </span><span style="font-variant-ligatures:no-common-ligatures">/etc/mrtg/mrtg.cfg</span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">5. I am not sure, which configuration is missing?</span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Looking forward for your support pls.</span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Regards,</span></p><p class="m_6737882582787835433m_6918442213679615624gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Hirak</span></p></div></div><br><div class="gmail_quote"><div dir="ltr">On Sun, 14 Oct 2018 at 14:58, support team <<a href="mailto:ixp.help@gmail.com" target="_blank">ixp.help@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Dear Team,<div>We have installed IXP Manager V4.7.3. Graph of first switch is showing correctly. However graph of second switch is not being generated. Even after adding switch, we can see the port details via snmp poling. We have put switch name in small letters. How to fix this issue.</div><div>Looking forward for your help pls.</div><div>Regards,</div><div>Hirak </div></div>
</blockquote></div></div>
</blockquote></div>
</blockquote></div></div>