<div dir="auto">Hi Barry,<div dir="auto">Thank you for the advice, will check SMTP logs.</div><div dir="auto"><br></div><div dir="auto">Thanks</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">El vie., 7 de febrero de 2020 6:16 a. m., Barry O'Donovan <<a href="mailto:barry.odonovan@inex.ie">barry.odonovan@inex.ie</a>> escribió:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi Salvador,<br>
<br>
this looks like a SMTP issue rather than an IXP Manager issue:<br>
<br>
[2020-02-06 21:38:30] production.ERROR: Expected response code 220 but <br>
got an empty response {"userId":1,"exception":"[object] <br>
(Swift_TransportException(code: 0): Expected response code 220 but got <br>
an empty response at <br>
/srv/ixpmanager/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php:445)<br>
[stacktrace]<br>
<br>
I'd suggest checking your mail server logs and also your configuration. <br>
As we use Laravel, these docs are appropriate:<br>
<br>
<a href="https://laravel.com/docs/6.x/mail" rel="noreferrer noreferrer" target="_blank">https://laravel.com/docs/6.x/mail</a><br>
<br>
Separately, we'll look at making this a more user friendly error message <br>
and maybe adding a test email function.<br>
<br>
- Barry<br>
<br>
<br>
Salvador Bertenbreiter wrote on 06/02/2020 21:52:<br>
> Hi IXP Manager community,<br>
> I would like to report a bug I'm facing when trying to send the welcome <br>
> email to a new member. Here is a short video showing the issue: <br>
> <a href="https://www.youtube.com/watch?v=Deq3ak0t4s8&feature=youtu.be" rel="noreferrer noreferrer" target="_blank">https://www.youtube.com/watch?v=Deq3ak0t4s8&feature=youtu.be</a><br>
> <br>
> And here is the log file: <a href="https://pastebin.com/ncqdp1EQ" rel="noreferrer noreferrer" target="_blank">https://pastebin.com/ncqdp1EQ</a><br>
> <br>
> <br>
> _______________________________________________<br>
> INEX IXP Manager mailing list<br>
> <a href="mailto:ixpmanager@inex.ie" target="_blank" rel="noreferrer">ixpmanager@inex.ie</a><br>
> Unsubscribe or change options here: <a href="https://www.inex.ie/mailman/listinfo/ixpmanager" rel="noreferrer noreferrer" target="_blank">https://www.inex.ie/mailman/listinfo/ixpmanager</a><br>
> <br>
<br>
<br>
-- <br>
<br>
Kind regards,<br>
Barry O'Donovan<br>
INEX Operations<br>
<br>
<a href="https://www.inex.ie/support/" rel="noreferrer noreferrer" target="_blank">https://www.inex.ie/support/</a><br>
+353 1 531 3339<br>
<br>
</blockquote></div>