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body { font-family: Calibri; font-size: 10pt; }</style></head><body class="plain"><div>Dear Barry/Team,</div><div><br /></div><div>Kindly bear with me for not explaining in detailed.</div><div><br /></div><div>I set up another machine that runs both Birdv2 and Birdseye and I followed the debugging steps from the manual to see what was working an not working.</div><div><br /></div><div><b><i><font color="#38761d" style="background-color: rgb(213, 166, 189);">root@ixp-manager:/srv/ixpmanager# curl -v http://196.216.148.190/api/status</font></i></b></div><div><b><i><font color="#38761d">* Trying 196.216.148.190...</font></i></b></div><div><b><i><font color="#38761d">* TCP_NODELAY set</font></i></b></div><div><b><i><font color="#38761d">* Connected to 196.216.148.190 (196.216.148.190) port 80 (#0)</font></i></b></div><div><b><i><font color="#38761d">> GET /api/status HTTP/1.1</font></i></b></div><div><b><i><font color="#38761d">> Host: 196.216.148.190</font></i></b></div><div><b><i><font color="#38761d">> User-Agent: curl/7.58.0</font></i></b></div><div><b><i><font color="#38761d">> Accept: */*</font></i></b></div><div><b><i><font color="#38761d">></font></i></b></div><div><b><i><font color="#38761d">< HTTP/1.1 404 Not Found</font></i></b></div><div><b><i><font color="#38761d">< Content-Type: text/html</font></i></b></div><div><b><i><font color="#38761d">< Content-Length: 345</font></i></b></div><div><b><i><font color="#38761d">< Date: Thu, 23 Apr 2020 02:16:58 GMT</font></i></b></div><div><b><i><font color="#38761d">< Server: lighttpd/1.4.45</font></i></b></div><div><b><i><font color="#38761d"><</font></i></b></div><div><b><i><font color="#38761d"><?xml version="1.0" encoding="iso-8859-1"?></font></i></b></div><div><b><i><font color="#38761d"><!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"</font></i></b></div><div><b><i><font color="#38761d"> "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"></font></i></b></div><div><b><i><font color="#38761d"><html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"></font></i></b></div><div><b><i><font color="#38761d"> <head></font></i></b></div><div><b><i><font color="#38761d"> <title>404 - Not Found</title></font></i></b></div><div><b><i><font color="#38761d"> </head></font></i></b></div><div><b><i><font color="#38761d"> <body></font></i></b></div><div><b><i><font color="#38761d"> <h1>404 - Not Found</h1></font></i></b></div><div><b><i><font color="#38761d"> </body></font></i></b></div><div><b><i><font color="#38761d"></html></font></i></b></div><div><b><i><font color="#38761d">* Connection #0 to host 196.216.148.190 left intact</font></i></b></div><div><br /></div><div><br /></div><div><span style="background-color: rgb(191, 144, 0);"><b><i>root@ixp-manager:/srv/ixpmanager# tail -f storage/logs/laravel.log</i></b></span></div><div><i><b><font color="#38761d">#58 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))</font></b></i></div><div><i><b><font color="#38761d">#59 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Illuminate\\Foundation\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))</font></b></i></div><div><i><b><font color="#38761d">#60 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/CheckForMaintenanceMode.php(63): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))</font></b></i></div><div><i><b><font color="#38761d">#61 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Illuminate\\Foundation\\Http\\Middleware\\CheckForMaintenanceMode->handle(Object(Illuminate\\Http\\Request), Object(Closure))</font></b></i></div><div><i><b><font color="#38761d">#62 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(105): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))</font></b></i></div><div><i><b><font color="#38761d">#63 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(145): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))</font></b></i></div><div><i><b><font color="#38761d">#64 /srv/ixpmanager/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(110): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))</font></b></i></div><div><i><b><font color="#38761d">#65 /srv/ixpmanager/public/index.php(85): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))</font></b></i></div><div><i><b><font color="#38761d">#66 {main}</font></b></i></div><div><i><b><font color="#38761d">"}</font></b></i></div><div><br /></div><div><br /></div><div><b style="background-color: rgb(0, 255, 255);">root@birdtest:/etc/bird# cat /srv/birdseye/version.php</b></div><div><b><i style="background-color: rgb(56, 118, 29);"><?php</i></b></div><div><b><i style="background-color: rgb(56, 118, 29);"><br /></i></b></div><div><b><i style="background-color: rgb(56, 118, 29);">$_ENV['BIRDSEYE_API_VERSION'] = '1.2.2';</i></b></div><div><br /></div><div><br /></div><div><b style="background-color: rgb(0, 255, 255);">root@birdtest:/etc/bird# ls -la /var/run/bird</b><br /><b><i style="background-color: rgb(56, 118, 29);">total 0<br />drwxrwxr-x 2 bird bird 60 Apr 14 19:13 .<br />drwxr-xr-x 28 root root 940 Apr 23 01:47 ..<br />srw-rw---- 1 bird bird 0 Apr 14 19:13 bird.ctl</i></b></div><div><br /></div><div><br /></div><div><b style="background-color: rgb(56, 118, 29);">root@birdtest:/srv/birdseye-1.2.0# ls -la /srv/birdseye-1.2.0/*env</b></div><div><b style="background-color: rgb(56, 118, 29);">-rw-r--r-- 1 root root 2894 Apr 23 03:39 /srv/birdseye-1.2.0/birdseye-rs1-lan1-ipv4.env</b></div><div><b style="background-color: rgb(56, 118, 29);"><br /></b></div><div><b style="background-color: rgb(56, 118, 29);"><br /></b></div><div><b style="background-color: rgb(56, 118, 29);">root@birdtest:/srv/birdseye-1.2.0# cat /srv/birdseye-1.2.0/*env | egrep -v '(^#)|(^\s*$)'</b></div><div><b style="background-color: rgb(56, 118, 29);">BIRDC="/usr/bin/sudo /srv/birdseye/bin/birdc -2 -s /var/run/bird/rs1-lan1-ipv4.ctl"</b></div><div><b style="background-color: rgb(56, 118, 29);">CACHE_DRIVER=file</b></div><div><b style="background-color: rgb(56, 118, 29);">LOOKING_GLASS_ENABLED=true</b></div><div><b style="background-color: rgb(56, 118, 29);"><br /></b></div><div><b style="background-color: rgb(56, 118, 29);">root@birdtest:/srv/birdseye-1.2.0# /usr/sbin/birdc -s /var/run/bird/bird.ctl show status</b></div><div><b style="background-color: rgb(56, 118, 29);">BIRD 2.0.7 ready.</b></div><div><b style="background-color: rgb(56, 118, 29);">BIRD 2.0.7</b></div><div><b style="background-color: rgb(56, 118, 29);">Router ID is 198.51.100.2</b></div><div><b style="background-color: rgb(56, 118, 29);">Current server time is 2020-04-23 03:50:20</b></div><div><b style="background-color: rgb(56, 118, 29);">Last reboot on 2020-04-14 19:13:44</b></div><div><b style="background-color: rgb(56, 118, 29);">Last reconfiguration on 2020-04-23 03:10:03</b></div><div><b style="background-color: rgb(56, 118, 29);">Daemon is up and running</b></div><div><b style="background-color: rgb(56, 118, 29);"><br /></b></div><div><b style="background-color: rgb(56, 118, 29);"><br /></b></div><div><b style="background-color: rgb(56, 118, 29);">root@birdtest:/srv/birdseye-1.2.0# netstat -lpn | grep lighttpd<br />tcp 0 0 0.0.0.0:80 0.0.0.0:* LISTEN 22977/lighttpd <br />unix 2 [ ACC ] STREAM LISTENING 3755379 22978/php-cgi /var/run/lighttpd/php.socket-0</b></div><div><br /></div><div><div>
<a href="https://pastebin.ibn.ie/?4e784b3779dc96f3#7vTGoVDAeBJCnvLzQkfZoRNRoDkNuEBCkqUAL2D7eB4X" id="pasteurl" style="box-sizing: border-box; color: rgb(35, 82, 124); outline: -webkit-focus-ring-color auto 5px; outline-offset: -2px; overflow-wrap: break-word; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; font-variant-ligatures: normal; orphans: 2; widows: 2; background-color: rgb(223, 240, 216);">https://pastebin.ibn.ie/?4e784b3779dc96f3#7vTGoVDAeBJCnvLzQkfZoRNRoDkNuEBCkqUAL2D7eB4X</a></div></div>
<div><br /></div>
<div>------ Original Message ------</div>
<div>From: "Barry O'Donovan" <barry.odonovan@inex.ie></div>
<div>To: "INEX IXP Manager Users Mailing List" <ixpmanager@inex.ie>; "Ikusan Charles" <c.ikusan@ixp.net.ng></div>
<div>Sent: 15-Apr-20 12:09:18 AM</div>
<div>Subject: Re: [ixpmanager] Birdseye Looking Glass error version.</div><div><br /></div>
<div id="x9c4ec8773ef9497"><blockquote type="cite" class="cite2">
<div class="plain_line"> </div>
<div class="plain_line"> </div>
<div class="plain_line">Nick Hilliard (INEX) wrote on 14/04/2020 23:49:</div>
<blockquote type="cite" class="cite">
<div class="plain_line">Ikusan Charles wrote on 14/04/2020 23:17:</div>
<blockquote type="cite" class="cite">
<div class="plain_line">I followed your advice by using different vm for bird2 and ixpmanager but can't get the birdseye working.</div>
<div class="plain_line"> </div>
<div class="plain_line">I will appreciate if anyone could assist.</div>
</blockquote>
<div class="plain_line"> </div>
<div class="plain_line">Hi Charles,</div>
<div class="plain_line"> </div>
<div class="plain_line">Can you check out the paragraph entitled "The Best Way to Ask for Help" at https://www.ixpmanager.org/support?</div>
</blockquote>
<div class="plain_line"> </div>
<div class="plain_line">Also, I previously provided this link:</div>
<div class="plain_line"> </div>
<div class="plain_line">https://docs.ixpmanager.org/features/looking-glass/#debugging</div>
<div class="plain_line"> </div>
<div class="plain_line">which asks anyone with issues to:</div>
<div class="plain_line"> </div>
<blockquote type="cite" class="cite2">
<div class="plain_line">email the IXP Manager mailing list with the output of all of the following commands from both sections.</div>
</blockquote>
<div class="plain_line"> </div>
<div class="plain_line"> </div>
<div class="plain_line"> - Barry</div>
<div class="plain_line"> </div>
<div class="plain_line"> </div>
</blockquote></div>
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