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</head><body text="#485663">Jose Gonzalez wrote on 28/10/2020 18:21:
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<div dir="ltr">Hi Nick, I just sent you. I made some tests with rs2
and now is working fine, I mean, if I get access to the route server,
but still have the same error from the ixpmanager. the url is reachable
from the ixp console but not from the gui. <br>
</div>
</blockquote>
<br>
Can you post the URL from pastebin.ibn.ie?<br>
<br>
Nick<br>
<br>
<blockquote type="cite">
<div dir="ltr"><div><img src="cid:part1.4377A2B0.6979A5C9@inex.ie"
alt="image.png" name="image.png" height="282" width="492"><br></div><div><img
src="cid:part2.EA52F581.9BB57C51@inex.ie" alt="image.png"
name="image.png" height="284" width="492"><br></div></div>
<br>
<div class="gmail_quote"><div dir="ltr" class="gmail_attr">El mar., 27
de oct. de 2020 a la(s) 08:35, Nick Hilliard (INEX) (<a
href="mailto:nick@inex.ie">nick@inex.ie</a>) escribió:<br></div><blockquote
class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px
solid rgb(204,204,204);padding-left:1ex"><div>Hi Jose,<br>
<br>
Sorry, I can't find the output from the curl command. can you upload it
again to <a href="http://pastebin.ibn.ie" target="_blank">pastebin.ibn.ie</a>?<br>
<br>
Nick<br>
<span>
</span><br>
Jose Gonzalez wrote on 22/10/2020 20:01:
<blockquote type="cite"><div dir="ltr">Hi Nick, I already sent you the
output. As I mentioned
before, I'm working with <a href="http://rs4-pit-ipv6-lan10.pitperu.net"
target="_blank">rs4-pit-ipv6-lan10.pitperu.net</a>,
because is not in service yet. let me know if you need anything else.<div>Best
regards </div></div>
<br>
<div class="gmail_quote"><div dir="ltr" class="gmail_attr">El mié., 21
de oct. de 2020 a la(s) 10:40, Nick Hilliard (INEX) (<a
href="mailto:nick@inex.ie" target="_blank">nick@inex.ie</a>) escribió:<br></div><blockquote
class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px
solid rgb(204,204,204);padding-left:1ex">The diagnosis process here is
the same as with Basil's email: the aim is <br>
to see if the route server http microserver is reachable.<br>
<br>
Can you post the output of the following command to <br>
<a href="https://pastebin.ibn.ie/" rel="noreferrer" target="_blank">https://pastebin.ibn.ie/</a>
?<br>
<br>
bash$ curl -v <a href="http://rs1-amt-ipv4-lan10.pitperu.net/api/status"
rel="noreferrer" target="_blank">http://rs1-amt-ipv4-lan10.pitperu.net/api/status</a><br>
<br>
Nick<br>
<br>
Jose Gonzalez wrote on 20/10/2020 21:48:<br>
> <br>
> Dear support,<br>
> <br>
> Hi Nick, sorry for not answering before, but I followed your <br>
> recommendation. I just modified the /etc/hosts to match the url and
the <br>
> IP address, also certified the lighttpd are running , but still
doesn't <br>
> work.<br>
> I just note from the live RS status the following error:<br>
> image.png<br>
> but when I just run ./artisan up from /srv/birdseye-v1.2.2/ i did
not <br>
> receive the error message and I was able to see the version but it
goes <br>
> down 2 min later.<br>
> I already installed a new RS server from scratch (rs4), I will let
you <br>
> know the results, but I will appreciate any suggestion.<br>
> <br>
> ---------- Forwarded message ---------<br>
> De: *Jose Gonzalez* <<a href="mailto:josegonzalez@pitperu.net"
target="_blank">josegonzalez@pitperu.net</a> <br>
> <mailto:<a href="mailto:josegonzalez@pitperu.net"
target="_blank">josegonzalez@pitperu.net</a>>><br>
> Date: lun., 19 de oct. de 2020 a la(s) 12:37<br>
> Subject: Re: [ixpmanager] Looking Glass Server Error :: content is
not <br>
> defined.<br>
> To: Nick Hilliard <<a href="mailto:nick@foobar.org"
target="_blank">nick@foobar.org</a> <mailto:<a
href="mailto:nick@foobar.org" target="_blank">nick@foobar.org</a>>><br>
> <br>
> <br>
> Hi Nick, sorry for not answering before, but I followed your <br>
> recommendation. I just modified the /etc/hosts to match the url and
the <br>
> IP address, also certified the lighttpd are running , but still
doesn't <br>
> work.<br>
> I just note from the live RS status the following error:<br>
> image.png<br>
> but when I just run ./artisan up from /srv/birdseye-v1.2.2/ i did
not <br>
> receive the error message and I was able to see the version but it
goes <br>
> down 2 min later.<br>
> I already installed a new RS server from scratch (rs4), I will let
you <br>
> know the results, but I will appreciate any suggestion.<br>
> <br>
> El mié., 14 de oct. de 2020 a la(s) 05:57, Nick Hilliard <br>
> (<a href="mailto:nick@foobar.org" target="_blank">nick@foobar.org</a>
<mailto:<a href="mailto:nick@foobar.org" target="_blank">nick@foobar.org</a>>)
escribió:<br>
> <br>
> Jose Gonzalez wrote on 13/10/2020 16:16:<br>
> > Dear support,<br>
> ><br>
> > I sent you this report, because I was unable to get
information<br>
> from the<br>
> > looking glass functionality. This is what I have done so
far:<br>
> > - Installed the birdv2 server according to<br>
> > <a
href="https://bird.network.cz/?get_doc&v=20&f=bird-1.html#ss1.2"
rel="noreferrer" target="_blank">https://bird.network.cz/?get_doc&v=20&f=bird-1.html#ss1.2</a><br>
> > - Installed birseyev1.2.2 according to<br>
> <a href="https://github.com/inex/birdseye" rel="noreferrer"
target="_blank">https://github.com/inex/birdseye</a><br>
> > After that, when we select the looking glass option from
the<br>
> ixpmanager,<br>
> > always shown the error message 500 | Server Error ::
content is<br>
> not defined.<br>
> > I collected all the info required by the debugging item,
but<br>
> everything<br>
> > responded as the document said.<br>
> > Hopefully you can help me with this issue.<br>
> <br>
> Hi Jose,<br>
> <br>
> You should start out by checking the following things:<br>
> <br>
> 1. lighttpd should be running on all of the route servers<br>
> <br>
> 2. you should have DNS configured to point<br>
> <a href="http://rs1-pit-ipv4-lan10.pitperu.net"
rel="noreferrer" target="_blank">rs1-pit-ipv4-lan10.pitperu.net</a><br>
> <<a href="http://rs1-pit-ipv4-lan10.pitperu.net"
rel="noreferrer" target="_blank">http://rs1-pit-ipv4-lan10.pitperu.net</a>>
and<br>
> <a href="http://rs2-pit-ipv4-lan10.pitperu.net"
rel="noreferrer" target="_blank">rs2-pit-ipv4-lan10.pitperu.net</a><br>
> <<a href="http://rs2-pit-ipv4-lan10.pitperu.net"
rel="noreferrer" target="_blank">http://rs2-pit-ipv4-lan10.pitperu.net</a>>
to the<br>
> management IP addresses of the route servers<br>
> <br>
> 3. You should get json output if you browse the RS web server
at:<br>
> <a href="http://rs1-pit-ipv4-lan10.pitperu.net/api"
rel="noreferrer" target="_blank">http://rs1-pit-ipv4-lan10.pitperu.net/api</a><br>
> <br>
> 4. you should set the "API Endpoint" field in the Router
section in IXP<br>
> Manager to be "<a
href="http://rs1-pit-ipv4-lan10.pitperu.net/api" rel="noreferrer"
target="_blank">http://rs1-pit-ipv4-lan10.pitperu.net/api</a>" and<br>
> "<a href="http://rs2-pit-ipv4-lan10.pitperu.net/api"
rel="noreferrer" target="_blank">http://rs2-pit-ipv4-lan10.pitperu.net/api</a>"<br>
> <br>
> Nick<br>
> <br></blockquote></div></blockquote>
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