<html theme="themeKey88rand710" iconset="monochrome"><head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
</head><body text="#000000">Hi Richard,<br>
<br>
please see the documentation here: <br>
<br>
<a class="moz-txt-link-freetext" href="https://docs.ixpmanager.org/grapher/introduction/">https://docs.ixpmanager.org/grapher/introduction/</a><br>
<br>
We haven't created a video for this yet but we hope to soon. If the
documentation does not help, then please email creating a new thread
(i.e. do not follow up on this thread re fanout ports) and provide the
detailed information as described under <span style="font-style:
italic;">The Best Way to Ask for Help</span> on this page:<br>
<br>
<a class="moz-txt-link-freetext" href="https://www.ixpmanager.org/support/mailing-lists">https://www.ixpmanager.org/support/mailing-lists</a><br>
<br>
Thanks,<br>
Barry<br>
<br>
<br>
<span>Buregeya Richard wrote on 16/01/2022 10:35:</span><br>
<blockquote type="cite"
cite="mid:CA+uO3BvGvw1+QTrq_zEnmk+TrLNQYHS3h3aLfocYUHcdpMHD4A@mail.gmail.com">
<meta http-equiv="content-type" content="text/html; charset=utf-8">
<div dir="ltr">Hello team,<div><br></div><div>can you assist me with
linking mrtg in IXP Manager in ubuntu 16.04 LTE </div><div><br></div><div>Regards</div><div>Richard.</div></div>
<br>
<div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sat, Jan
15, 2022 at 8:40 PM Marinos Dimolianis via ixpmanager <<a
href="mailto:ixpmanager@inex.ie" moz-do-not-send="true">ixpmanager@inex.ie</a>>
wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px
0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div>Hello
Barry,<br>We plan to open an issue in GitHub and also provide the
workaround that seemed to work in our case to help anyone that may face
the same issue.<br>Best regards,<br>Marinos<br><br><br><div
class="gmail_quote">On 15 January 2022 19:13:34 EET, "Barry O'Donovan
(INEX)" <<a href="mailto:barry.odonovan@inex.ie" target="_blank"
moz-do-not-send="true">barry.odonovan@inex.ie</a>> wrote:<blockquote
class="gmail_quote" style="margin:0pt 0pt 0pt 0.8ex;border-left:1px
solid rgb(204,204,204);padding-left:1ex">
Thanks for confirming Marinos.<br>
<br>
As it's a confirmed issue, can you open an issue in GitHub for this so
we can schedule and track it?<br>
<br>
Thanks,<br>
- Barry<br>
<br>
<br>
<span>Marinos Dimolianis wrote on 23/12/2021 13:49:</span><br>
<blockquote type="cite"><p>Hi Barry,</p>
<p>Thank you for your response.</p>
<p>We did an upgrade to version 6.2.0 and we were able to reproduce
the exact same issue.</p>
<p>BR,</p>
<p>Marinos<br>
</p>
<div>On 12/22/2021 3:17 PM, Barry O'Donovan
(INEX) wrote:<br>
</div>
<blockquote type="cite">
Hi Marinos,<br>
<br>
I think the first thing you need to do us upgrade to the current
release. There were a lot of bug fixes between 6.0.0 and the
current version.<br>
<br>
- Barry<br>
<br>
<br>
<span>Marinos Dimolianis wrote on 22/12/2021 11:53:</span><br>
<blockquote type="cite">
<p>Hi all, <br>
</p>
<p>We (in GRIX) upgraded recently IXPManager to version 6.0.0
and we bumped into a strange issue.</p>
<p>We changed the port of a resold customer to a new one and
also the corresponding fanout port of the reseller. <br>
</p>
<p>Upon saving the new changes we received the following SQL
error:</p>
<pre style="box-sizing:inherit;margin:4px 0px;padding:8px;font-size:12px;line-height:1.50001;font-variant-ligatures:none;white-space:pre-wrap;word-break:normal;border-radius:4px;color:rgb(29,28,29);font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;font-family:Monaco,Menlo,Consolas,"Courier New",monospace">500
Server Error :: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`ixpmanager6`.`physicalinterface`, CONSTRAINT `FK_5FFF4D60BFDF15D5` FOREIGN KEY (`virtualinterfaceid`) REFERENCES `virtualinterface` (`id`) ON DELETE CASCADE) (SQL: update `physicalinterface` set `virtualinterfaceid` = 150, `speed` = 1000, `status` = 1, `duplex` = full, `physicalinterface`.`updated_at` = 2021-12-22 11:35:39 where `id` = 365)</pre>
<p>Since then, we are not able to edit the port configuration of
the resold customer, receiving the following:</p>
<p><img alt="" name="m_-6011594808298882273_image.png"
moz-do-not-send="true"></p>
<p>Any ideas?</p>
<p>BR,</p>
<p>Marinos<br>
</p>
<br>
<fieldset></fieldset>
<br>
<pre>_______________________________________________
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</pre></blockquote>
<br>
<div>-- <br>
<br>
Kind regards,
<br>
Barry O'Donovan
<br>
INEX <br>
<br>
<a href="https://www.inex.ie/support/" target="_blank"
moz-do-not-send="true">https://www.inex.ie/support/</a>
<br>
+353 1 531 3339<br>
<br>
<br>
</div></blockquote></blockquote>
<br>
<div>-- <br><br>
Kind regards,
<br>
Barry O'Donovan
<br>
INEX <br>
<br>
<a href="https://www.inex.ie/support/" target="_blank"
moz-do-not-send="true">https://www.inex.ie/support/</a>
<br>
+353 1 531 3339<br>
<br>
<br>
</div></blockquote></div><br>-- <br>Sent from my Android device with K-9
Mail. Please excuse my brevity.</div>_______________________________________________<br>
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</blockquote>
<br>
<div class="moz-signature">-- <br><br>
Kind regards,
<br>
Barry O'Donovan
<br>
INEX <br>
<br>
<a class="moz-txt-link-freetext" href="https://www.inex.ie/support/">https://www.inex.ie/support/</a>
<br>
+353 1 531 3339<br>
<br>
<br>
</div>
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