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</head><body text="#000000">Hi Paul,<br>
<br>
they have a new support desk as IX-F - can you try emailing: support
<at> ixpdb.freshdesk.com please?<br>
<br>
- Barry<br>
<br>
<span>Paul Emmons via ixpmanager wrote on 09/03/2022 03:17:</span><br>
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cite="mid:ec625c26-1420-f0ec-4139-4f897572cc95@ninja-ix.net">
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<p>We are seeing an issue when ixpdb imports our IX-F where one of
our facilities is being shown as our switch name rather than the
name in the associated peeringDB number. When I look at the
extract from our IXP Manager it looks correct. I emailed them a
while back and didn't hear back. Thought I would ask here. Is
there some other file? <br>
</p>
<p>Here is our snipit:</p>
<pre style="color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; overflow-wrap: break-word; white-space: pre-wrap;"> "id": 24,
"name": "PHX-ECX-SW1",
"colo": "PHX-EdgeConneX",
"city": "Tempe",
"country": "US",
"pdb_facility_id": 1917,</pre>
<br>
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<br>
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</blockquote>
<br>
<div class="moz-signature">-- <br><br>
Kind regards,
<br>
Barry O'Donovan
<br>
INEX <br>
<br>
<a class="moz-txt-link-freetext" href="https://www.inex.ie/support/">https://www.inex.ie/support/</a>
<br>
+353 1 531 3339<br>
<br>
<br>
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