[ixpmanager] Problem on graph of second switch

[support team]

Dear All,
Further to appended mail, pls refer appended details

1.grep -i grapher /srv/ixpmanager/.env

### Graphing - see https://ixp-manager.readthedocs.org/en/latest/features/
*grapher*.html

#*GRAPHER*_BACKENDS="dummy"

#*GRAPHER*_BACKEND_MRTG_WORKDIR="/tmp"

#*GRAPHER*_BACKEND_MRTG_LOGDIR="http://stats.example.com/mrtg"

#*GRAPHER*_BACKEND_SFLOW_ROOT="http://sflow.example.com/sflow"

#*GRAPHER*_CACHE_ENABLED=true

*GRAPHER*_BACKENDS="mrtg"

*GRAPHER*_BACKEND_MRTG_DBTYPE="log"

*GRAPHER*_BACKEND_MRTG_WORKDIR="/srv/mrtg"

*GRAPHER*_BACKEND_MRTG_LOGDIR="/srv/mrtg"


2.ps axww | grep mrtg

 74668 ?        Ss     0:35 /usr/bin/perl -w /usr/bin/*mrtg* /etc/*mrtg*/
*mrtg*.cfg

 85733 pts/0    S+     0:00 grep --color=auto *mrtg*


*3. Only one folder is inside of **/srv/mrtg/switches *


*4.Files under /etc/mrtg*


mrtg00.cfg  mrtg01.cfg.candidate  mrtg02.cfg.candidate  mrtg1.cfg
mrtg22.cfg  mrtg22.cfgexit  mrtg.cfg  mrtg.pid

4. I have used following command to generate or update configuration

php /srv/ixpmanager/artisan grapher:generate-configuration -B mrtg -O
/etc/mrtg/mrtg.cfg


However second switch graph info is not being updated in /etc/mrtg/mrtg.cfg


5. I am not sure, which configuration is missing?


Looking forward for your support pls.


Regards,

Hirak

On Sun, 14 Oct 2018 at 14:58, support team <ixp.help at gmail.com> wrote:

> Dear Team,
> We have installed IXP Manager V4.7.3. Graph of first switch is showing
> correctly. However graph of second switch is not being generated. Even
> after adding switch, we can see the port details via snmp poling. We have
> put switch name in small letters. How to fix this issue.
> Looking forward for your help pls.
> Regards,
> Hirak
>
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