[ixpmanager] Problem on graph of second switch

[support team]

Dear Barry,
May I have your help on appended mail pls.
Regards,
Hirak

On Sun, 14 Oct 2018 at 22:11, support team <ixp.help at gmail.com> wrote:

> Dear All,
> Further to appended mail, pls refer appended details
>
> 1.grep -i grapher /srv/ixpmanager/.env
>
> ### Graphing - see https://ixp-manager.readthedocs.org/en/latest/features/
> *grapher*.html
>
> #*GRAPHER*_BACKENDS="dummy"
>
> #*GRAPHER*_BACKEND_MRTG_WORKDIR="/tmp"
>
> #*GRAPHER*_BACKEND_MRTG_LOGDIR="http://stats.example.com/mrtg"
>
> #*GRAPHER*_BACKEND_SFLOW_ROOT="http://sflow.example.com/sflow"
>
> #*GRAPHER*_CACHE_ENABLED=true
>
> *GRAPHER*_BACKENDS="mrtg"
>
> *GRAPHER*_BACKEND_MRTG_DBTYPE="log"
>
> *GRAPHER*_BACKEND_MRTG_WORKDIR="/srv/mrtg"
>
> *GRAPHER*_BACKEND_MRTG_LOGDIR="/srv/mrtg"
>
>
> 2.ps axww | grep mrtg
>
>  74668 ?        Ss     0:35 /usr/bin/perl -w /usr/bin/*mrtg* /etc/*mrtg*/
> *mrtg*.cfg
>
>  85733 pts/0    S+     0:00 grep --color=auto *mrtg*
>
>
> *3. Only one folder is inside of **/srv/mrtg/switches *
>
>
> *4.Files under /etc/mrtg*
>
>
> mrtg00.cfg  mrtg01.cfg.candidate  mrtg02.cfg.candidate  mrtg1.cfg
> mrtg22.cfg  mrtg22.cfgexit  mrtg.cfg  mrtg.pid
>
> 4. I have used following command to generate or update configuration
>
> php /srv/ixpmanager/artisan grapher:generate-configuration -B mrtg -O
> /etc/mrtg/mrtg.cfg
>
>
> However second switch graph info is not being updated in
> /etc/mrtg/mrtg.cfg
>
>
> 5. I am not sure, which configuration is missing?
>
>
> Looking forward for your support pls.
>
>
> Regards,
>
> Hirak
>
> On Sun, 14 Oct 2018 at 14:58, support team <ixp.help at gmail.com> wrote:
>
>> Dear Team,
>> We have installed IXP Manager V4.7.3. Graph of first switch is showing
>> correctly. However graph of second switch is not being generated. Even
>> after adding switch, we can see the port details via snmp poling. We have
>> put switch name in small letters. How to fix this issue.
>> Looking forward for your help pls.
>> Regards,
>> Hirak
>>
>
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