[ixpmanager] Error 500 when trying to send welcome email to a new member

[Salvador Bertenbreiter]

Hi Barry,
Thank you for the advice, will check SMTP logs.

Thanks

El vie., 7 de febrero de 2020 6:16 a. m., Barry O'Donovan <
barry.odonovan at inex.ie> escribió:

> Hi Salvador,
>
> this looks like a SMTP issue rather than an IXP Manager issue:
>
> [2020-02-06 21:38:30] production.ERROR: Expected response code 220 but
> got an empty response {"userId":1,"exception":"[object]
> (Swift_TransportException(code: 0): Expected response code 220 but got
> an empty response at
>
> /srv/ixpmanager/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php:445)
> [stacktrace]
>
> I'd suggest checking your mail server logs and also your configuration.
> As we use Laravel, these docs are appropriate:
>
> https://laravel.com/docs/6.x/mail
>
> Separately, we'll look at making this a more user friendly error message
> and maybe adding a test email function.
>
>   - Barry
>
>
> Salvador Bertenbreiter wrote on 06/02/2020 21:52:
> > Hi IXP Manager community,
> > I would like to report a bug I'm facing when trying to send the welcome
> > email to a new member. Here is a short video showing the issue:
> > https://www.youtube.com/watch?v=Deq3ak0t4s8&feature=youtu.be
> >
> > And here is the log file: https://pastebin.com/ncqdp1EQ
> >
> >
> > _______________________________________________
> > INEX IXP Manager mailing list
> > ixpmanager at inex.ie
> > Unsubscribe or change options here:
> https://www.inex.ie/mailman/listinfo/ixpmanager
> >
>
>
> --
>
> Kind regards,
> Barry O'Donovan
> INEX Operations
>
> https://www.inex.ie/support/
> +353 1 531 3339
>
>
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