[ixpmanager] 500: Call to undefined method IXP/Models/Customer::getId()

Barry O'Donovan (INEX) barry.odonovan at inex.ie
Tue Aug 10 14:22:44 IST 2021


Also check if you're using skins - this could be the issue - 
https://docs.ixpmanager.org/features/skinning/

If you are, use the new templates and add your tweaks to that rather 
than trying to fix your skinned template.

  - Barry


Ian Chilton wrote on 10/08/2021 13:55:
>
> Hi,
>
> Have a fresh deployment of IXP Manager from the release-v6 branch, but 
> with a copy of our existing live database (which has had the 
> migrations run).
>
> Getting a 500 error, Server Error :: Call to undefined method 
> IXP\Models\Customer::getId(), when trying to view a member.
>
> Anyone else seen similar?
>
> Also, is there anything in IXPM/Laravel which overrides PHP’s error 
> handling?
>
> I’m running Nginx + PHP-FPM and have tweaked both the FPM config and 
> php.ini to log errors to syslog, but it’s not logging that error (that 
> I can find) and even if I set Display_Errors to On in php.ini, I don’t 
> get any more info or a trace, just the bare error page.
>
> I’m getting the php-fpm process log, the access logs and the slow log, 
> so logging/syslog is working - just not getting PHP errors.
>
> Thanks,
>
> Ian
>
>
>
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-- 

Kind regards,
Barry O'Donovan
INEX

https://www.inex.ie/support/
+353 1 531 3339


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