[ixpmanager] error 403

[Stefano S.J.J. Jean Joseph]

Yes I actually used the automated script

Thanks,

Stefano Jean Joseph
CEO/CTO
JeanComputech Corporation
Main: (888) 585 5326
Direct:(617) 294-9797
Cell:  (857) 869 2283
Skype id: stefano.jean.joseph
stefanojj at jeancomputech.com<mailto:stefanojj at jeancomputech.com>
www.jeancomputech.com<http://www.jeancomputech.com/>

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From: Barry O'Donovan (INEX) <barry.odonovan at inex.ie>
Sent: Monday, March 21, 2022 12:04 PM
To: INEX IXP Manager Users Mailing List <ixpmanager at inex.ie>; Stefano S.J.J. Jean Joseph via ixpmanager <ixpmanager at inex.ie>
Cc: Nick Hilliard (INEX) <nick at inex.ie>; Stefano S.J.J. Jean Joseph <stefanojj at jeancomputech.com>
Subject: Re: [ixpmanager] error 403

Stefano,

that log message is unrelated to web access - it's generated from a command line script. Seems to indicate outbound https issues from your server.

You'll need to grab the error message that is generated when you hit the application in the browser. But, as Nick noted, this may not be related too IXP Manager.

I referred you to this earlier: https://www.ixpmanager.org/support/mailing-lists#how-to-ask-for-help

It would help to know a lot more information. Especially how you installed IXP Manager as the automated script tends to 'just work'.

 - Barry



Stefano S.J.J. Jean Joseph via ixpmanager wrote on 21/03/2022 14:55:

production.ERROR: file_get_contents(https://www.peeringdb.com/api/net.json?fields=asn): Failed to open stream: HTTP request failed! {"exception":"[object] (ErrorException(code: 0): file_get_contents( s(https://www.peeringdb.com/api/net.json?fields=asn): Failed to open stream: HTTP request failed! at /srv/ixpmanager/app/Console/Commands/InPeeringDb.php:63)

Thanks,

Stefano Jean Joseph
CEO/CTO
JeanComputech Corporation
Main: (888) 585 5326
Direct:(617) 294-9797
Cell:  (857) 869 2283
Skype id: stefano.jean.joseph
stefanojj at jeancomputech.com<mailto:stefanojj at jeancomputech.com>
www.jeancomputech.com<http://www.jeancomputech.com/>

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From: Nick Hilliard (INEX) <nick at inex.ie><mailto:nick at inex.ie>
Sent: Monday, March 21, 2022 10:40 AM
To: INEX IXP Manager Users Mailing List <ixpmanager at inex.ie><mailto:ixpmanager at inex.ie>
Cc: Stefano S.J.J. Jean Joseph <stefanojj at jeancomputech.com><mailto:stefanojj at jeancomputech.com>
Subject: Re: [ixpmanager] error 403

Hi Stefano

This sounds more like an error produced by the web server than the IXP Manager application.

Please check /srv/ixpmanager/storage/logs/laravel.log to see whether the error is in IXP Manager.

Nick

Stefano S.J.J. Jean Joseph via ixpmanager wrote on 21/03/2022 14:14:


Good morning I hope you are doing well my name is Stefano and I have IXP manager running and internally I can access it fine however when accessing it externally I get the error code 403 can you please help?


Thanks,

Stefano Jean Joseph
CEO/CTO
JeanComputech Corporation
Main: (888) 585 5326
Direct:(617) 294-9797
Cell:  (857) 869 2283
Skype id: stefano.jean.joseph
stefanojj at jeancomputech.com<mailto:stefanojj at jeancomputech.com>
www.jeancomputech.com<http://www.jeancomputech.com/>

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--

Kind regards,
Barry O'Donovan
INEX

https://www.inex.ie/support/
+353 1 531 3339

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